Jakob White
Carnegie,PA
Summary
Experienced customer service and stock associate, with a proven track record of exceeding productivity and service objectives in a physically demanding work environment. Responsible and adaptable team player skilled at working independently and collaboratively. Detail oriented self-starter with problem solving, organization, and time management skills. Hardworking, punctual, and diligent, with a strong commitment to team and business success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service | Stock Associate
Giant Eagle
Stow, OH
08.2023 - 05.2024
- Maintaining a clean and organized work area to ensure maximum efficiency in stocking shelves
- Receiving, unpacking, and storing incoming merchandise
- Refilling and rotating items on shelves to maintain well-stocked inventory
- Inspecting product quality and quantity before restocking shelves with new items
- Engaging and interacting with customers to create a positive shopping experience
- Operating electrical power equipment
- Unloading palletized merchandise from trucks
- Handling products and equipment in accordance with food safety and safety guidelines
Customer Service | Stock Associate
Giant Eagle
Pittsburgh, PA
02.2023 - 08.2023
- Maintaining a clean and organized work area to ensure maximum efficiency in stocking shelves
- Receiving, unpacking, and storing incoming merchandise
- Refilling and rotating items on shelves to maintain well-stocked inventory
- Inspecting product quality and quantity before restocking shelves with new items
- Engaging and interacting with customers to create a positive shopping experience
- Operating electrical power equipment
- Unloading palletized merchandise from trucks
- Handling products and equipment in accordance with food safety and safety guidelines
Customer Service Associate
Phoenix Movie Theaters
Bridgeville, PA
05.2022 - 02.2023
- Greeting guests and directing them to their seats
- Performing various maintenance and custodial duties
- Verifying tickets for entry into the venue
- Assisting patrons in a courteous and efficient manner
- Providing information regarding events, facilities, and services
- Maximizing customer satisfaction by quickly addressing and resolving customer complaints
Education
High School Diploma -
Chartiers Valley High School
01.2023
Skills
- BIM/CAD software
- AutoCAD
- Revit
- Microsoft Office
- Adobe
- Guest and Client Satisfaction
- Food Safety Guidelines
- Health Codes/OSHA Compliance
- Pallet Jack Usage
- Merchandise Unloading
- Stock Rotation Requirements
- Cleaning and Sanitizing
Certification
- Power Jack Training Certificate
- Microsoft Office Specialist Training Certificate
- Customer Service | Stock Associate
Timeline
Customer Service | Stock Associate
Giant Eagle
08.2023 - 05.2024
Customer Service | Stock Associate
Giant Eagle
02.2023 - 08.2023
Customer Service Associate
Phoenix Movie Theaters
05.2022 - 02.2023
High School Diploma -
Chartiers Valley High School