Kesai Herrera
Killeen,TX
Summary
Driven and results-oriented professional with a strong background in customer service and inventory management, notably at Walmart. Excelled in roles requiring excellent cash handling and empathetic customer assistance, achieving high accuracy levels and surpassing performance metrics. Demonstrated work ethic and integrity, alongside effective communication skills, contributing to significant improvements in productivity and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier
TVC
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Stocker Associate
Walmart
09.2022 - 12.2023
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Aided in training new associates, contributing to a knowledgeable and cohesive workforce.
Production Associate
Tesla
02.2022 - 07.2023
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
Warehouse Order Selector
HEB Warehouse
08.2019 - 02.2021
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
Education
Harker Heights High School
Harker Heights, TXSkills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Customer Assistance
- Cash Handling
- Cleaning and sanitizing
- Written and verbal communication
Timeline
Cashier
TVC
10.2023 - Current
Stocker Associate
Walmart
09.2022 - 12.2023
Production Associate
Tesla
02.2022 - 07.2023
Warehouse Order Selector
HEB Warehouse
08.2019 - 02.2021
Harker Heights High School
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