Matthew Cheffro
Peabody,MA
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Grocery Clerk
Market Basket
Reading, MA
04.2019 - 04.2020
- Keeping shelves neat and fully stocked at all times
- Making sure the backroom was neat and well organized.
- Retrieved items for customers and verified prices.
- Checked for outdated and overripe grocery items and removed from inventory.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Front End Cashier
Market Basket
Reading, MA
01.2017 - 05.2019
- Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers and responded to requests for information.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Cleaned spills. replaced trash bags on a regular basis, and making sure that general cleanliness is upheld in the store.
- Retrieving shopping carts from the parking lot.
Education
High School Diploma -
Northeast Metro Tech
Wakefield, MA 09.2016 - 06.2020
Associate of Science - Engineering
Northshore Community College
Lynn, MA 09.2021 - Current
Bachelor of Science - Electrical Engineering
Wentworth Institute of Technology
Boston, MA 09.2020 - 05.2021
Skills
Merchandise organization
Cleaning skills
Loading and unloading procedures
Sanitizing requirements
Quality control guidelines
Timeline
Associate of Science - Engineering
Northshore Community College
09.2021 - Current
Bachelor of Science - Electrical Engineering
Wentworth Institute of Technology
09.2020 - 05.2021
Grocery Clerk
Market Basket
04.2019 - 04.2020
Front End Cashier
Market Basket
01.2017 - 05.2019
High School Diploma -
Northeast Metro Tech
09.2016 - 06.2020