Tenzing Honang
Customer Service Agent
Redondo Beach,CA
Summary
Highly motivated and experienced in anticipating and accommodating customers need. Friendly, punctual and enthusiastic team player,. Motivated professional skilled in accounting and data entry and at building strong working relationships with fellow staff.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Passenger Service Agent
G2 Secure Staff
Los Angeles, CA
02.2022 - Current
- Assisting ticketed passengers during check-in.
- Ability to communicate in English clearly.
- Assist with the ticketing and boarding process.
- Interact with customers in a courteous and friendly way.
- Follow internal and external policies and procedure.
Accounting Staff
Mercury Air Cargo
Los Angeles, CA
01.2021 - 06.2021
- Provide accounting and clerical support.
- Accurately record financial transactions.
- Prepare and maintain accounting documents and records.
- Compile daily and monthly reports, summaries for specific functional areas.
- Generate copies of invoices and scan to provide to customers.
Warehouse Agent
Mercury Air Cargo
Los Angeles, CA
05.2019 - 04.2020
- Transfer and move cargo withing our warehouse.
- Operate forklift, tugs, transporters and all related ground equipment.
- Certify and account appropriate cargo bill of lading.
- Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings.
- Geneal housekeeping in warehouse, maintenance and ramp areas.
Grocery Team Member
Whole Food Market
Lafayette Hill, PA
03.2017 - 01.2018
- Maintain accurate department signage and pricing.
- Stock and clean grocery shelves, bulk bins, frozen and dairy case.
- Maintain back stock in good order.
- Assist with sampling program, keeping sample areas full, clean and appealing.
- Good Communication with the customers.
Uber Driver
Uber
Lafayette Hill, PA
01.2016 - 02.2017
- Driving customers from one destination to another destination.
- Good communication with the customers.
- Cleaned and maintained vehicle and assessed vehicle for damage.
Education
Associate of Arts - Computer Information System
El Camino College
Torrance, CA 02.2021 - Current
Associate of Science - Nursing
Nethaji Institute of Nursing Science
India 11.2003 - 03.2007
Skills
Bi-lingual
Good Communication skills
Ability to lift 60 lbs
Detail Oriented
Creative problem solver
Maintain a positive attitude while working with employee
Timeline
Passenger Service Agent
G2 Secure Staff
02.2022 - Current
Associate of Arts - Computer Information System
El Camino College
02.2021 - Current
Accounting Staff
Mercury Air Cargo
01.2021 - 06.2021
Warehouse Agent
Mercury Air Cargo
05.2019 - 04.2020
Grocery Team Member
Whole Food Market
03.2017 - 01.2018
Uber Driver
Uber
01.2016 - 02.2017
Associate of Science - Nursing
Nethaji Institute of Nursing Science
11.2003 - 03.2007