Shemika Phillips
North Little Rock,AR
Summary
Highly organized administrative and supervisory professional with over 5 years of experience in healthcare and direct care environments. Demonstrated ability to supervise staff,coordinate patient services,resolve complex issues, and analyze operational data. Strong background in performance evaluation, scheduling, workflow, coordination, and administrative support.
Overview
7
7
years of professional experience
Work History
Direct Care Supervisor
Pathfinder INC
Jacksonville
04.2019 - Current
- Supervised direct care staff, ensuring compliance with organizational policies and procedures.
- Participate in hiring interviewing,and onboarding new staff.
- Identify training needs and coordinate staff development.
- Resolve complex service issues to ensure patient needs are met.
- Extract and analyze data to support leadership decision-making.
- Coordinate daily scheduling and workflow operations
- maintain accurate records and reports
Education
High School Diploma -
Hope High
Hope High05-2000
Skills
Staff Supervision & Leadership
Patient Service Coordination
Administrative Support
Scheduling & Workflow Management
Conflict Resolution
Documentation & Records Management
Timeline
Direct Care Supervisor
Pathfinder INC
04.2019 - Current
High School Diploma -
Hope High