Summary
Overview
Work History
Education
Skills
Timeline
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Mikayela Haney

Arkadelphia,AR

Summary

Proven expertise in inmate supervision and exceptional customer service, honed at Hot Spring County Jail and Exxon Mobil. Skilled in de-escalating high-stress situations and enhancing guest satisfaction, demonstrating strong verbal communication and time management skills. Achieved significant improvements in safety and operational efficiency through innovative security procedures and team collaboration.

Overview

3
3
years of professional experience

Work History

Deputy Jailer

Hot Spring County Jail
11.2024 - Current
  • Managed high-stress situations calmly and efficiently, de-escalating potentially dangerous incidents before they escalated further.
  • Conducted regular headcounts to verify the presence of all assigned inmates within the housing unit.
  • Improved communication between staff members through the implementation of daily shift briefings.
  • Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.

Housekeeper

Degrey Lake State Resort
02.2024 - 11.2024


  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Cashier

Exxon Mobil
09.2021 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Gurdon High School
Gurdon, AR

Skills

  • Inmate supervision
  • Verbal communication
  • Security procedures
  • Physical fitness
  • Inmate monitoring
  • Customer service
  • Patience and empathy
  • Time management skills
  • Written and verbal communication

Timeline

Deputy Jailer

Hot Spring County Jail
11.2024 - Current

Housekeeper

Degrey Lake State Resort
02.2024 - 11.2024

Cashier

Exxon Mobil
09.2021 - 01.2024

High School Diploma -

Gurdon High School

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Mikayela Haney