Tawanna Smith

· Ensured accurate reimbursement by identifying and resolving billing discrepancies.
· Enhanced claim quality by verifying compliance with documentation standards.
· Streamlined communication between patients and internal teams for timely claim resolution.
· Maintained precise financial records through diligent reconciliation of remittance data.
· Supported accurate claim processing by verifying insurance eligibility.

• Processed high-volume payments with accuracy, ensuring proper account application.
• Reconciled accounts by analyzing remittance data and resolving unapplied cash.
• Investigated and corrected payment discrepancies to maintain accurate financial records.
• Applied adjustments and refunds in accordance with payer and internal guidelines.

• Followed up on outstanding and underpaid claims to ensure proper reimbursement.
• Resolved payment discrepancies by working with payers and reviewing account details.
• Verified insurance eligibility to support accurate claim processing.

• Prepared and submitted claims with a focus on accuracy and completeness.
• Verified patient and insurance information prior to submission.