Kayla Snedeker
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Associate Program Manager
Sound Physicians-McKenzie Wilamette Medical Center
08.2023 - 05.2024
- Developed and maintained comprehensive schedules for healthcare staff, ensuring adequate coverage for all shifts
- Coordinated and managed daily operations for a team of hospitalists, ensuring efficient patient care and optimal utilization of resources.
- Coordinated and led regional and site meetings/meeting minutes.
- Developed and maintained strong relationships with hospital staff and physicians to facilitate smooth communication and collaboration.
- Acted as a main point of contact for new employees, addressing questions and concerns to ensure a smooth transition into the organization.
- Scheduled interviews with candidates, hiring managers, and other stakeholders in an efficient and organized manner.
- Managed credentialing process for new providers, ensuring compliance with regulatory requirements and organizational policies
- Regional Coordinator Mentor
Hospitalist Coordinator
Sound Physicians-McKenzie Wilamette Medical Center
10.2021 - 08.2023
- Developed and maintained comprehensive schedules for healthcare staff, ensuring adequate coverage for all shifts
- Coordinated and managed daily operations for a team of hospitalists, ensuring efficient patient care and optimal utilization of resources.
- Developed and maintained strong relationships with hospital staff and physicians to facilitate smooth communication and collaboration.
- Acted as a main point of contact for new employees, addressing questions and concerns to ensure a smooth transition into the organization.
- Scheduled interviews with candidates, hiring managers, and other stakeholders in an efficient and organized manner.
- Managed credentialing process for new providers, ensuring compliance with regulatory requirements and organizational policies
- Chair of the National Coordinator Committee.
- Regional Coordinator Mentor
Patient Access Representative
PeaceHealth Riverbend
03.2019 - 10.2021
- Coordinated with medical staff, insurance companies, and patients to schedule tests and procedures related to cardiac care, physical therapy, Emergency Department and outpatient surgery center
- Communicated with insurance companies, healthcare providers, and patients to gather necessary information and documentation for authorization approva
- Facilitated the referral process for patients, ensuring timely and appropriate referrals to external service providers.
- Coordinate with physicians, patients, and other medical staff to ensure timely and accurate scheduling of procedures
- Proficient in managing and updating patient schedules within the Electronic Medical Record (EMR) system
Patient Access Representative
PeaceHealth Riverbend
06.2017 - 09.2018
- Efficiently register patients in trauma center, ensuring accurate and complete demographic and insurance information is obtained.
- Coordinated communication between patients, healthcare providers, and insurance companies to ensure seamless referrals and continuity of care.
Medical Assistant/Patient Care Representative
Middlesex Health
10.2018 - 02.2018
- Proficient in taking patient medical histories, vital signs, and assisting with medical exams.
- Experienced in scheduling appointments, verifying insurance coverage, and coordinating patient referrals.
- Communicate effectively with healthcare providers and support staff to coordinate patient care and ensure smooth workflow
ED Unit Support Aid
Mercy Medical Center
11.2014 - 03.2017
- Assist with ensuring the efficient flow of operations within the Emergency Department unit by coordinating the admission and discharge processes for patients.
- Monitored patients' vital signs and telemetry readings to promptly identify any abnormalities or potential issues.
- Coordinated efficient and timely transfers of patients between medical facilities, ensuring continuity of care.
- Managed and maintained the scheduling system to ensure accurate and up-to-date information
Patient Care Representative
Overlake Medial Center
09.2012 - 11.2014
- Efficiently register patients upon arrival.
- Verify patients' insurance coverage and collect copayments or payments for services rendered.
Health Unit Coordinator/Certified Nursing Assistant
Swedish Medical Center
09.2011 - 09.2012
- Managed patient admissions, discharges, and transfers efficiently and accurately.
- Provided exceptional direct care to patients.
Certified Nursing Assistant
Enloe Medical Center
03.2011 - 08.2011
- Monitored and recorded vital signs, such as temperature, blood pressure, and pulse.
- Monitored and reported changes in patients' conditions to the nursing staff, contributing to timely and appropriate interventions.
Education
Associate Degree - Healthcare Management
Linn Benton Community College
Albany, OR 03.2025
Certified Associate of Project Management -
Project Management Institute
Remote12.2024
Certified Nursing Assistant -
Oroville Adult Education
Oroville, CA04-2008
Skills
- Meeting Organization/Minutes
- Calendar Management
- Analytical and Critical Thinking
- Office Administration
Accomplishments
Chair of National Coordinator Committee
Sound Physicians
Regional Coordinator Mentor
Sound Physicians
Certification
Lean Six Sigma White Belt- Management and Strategy Institute April 2024
Business Management Essentials- Management and Strategy Institute April 2024
Project Management Essentials- Management and Strategy Institute April 2024
Timeline
Associate Program Manager
Sound Physicians-McKenzie Wilamette Medical Center
08.2023 - 05.2024
Hospitalist Coordinator
Sound Physicians-McKenzie Wilamette Medical Center
10.2021 - 08.2023
Patient Access Representative
PeaceHealth Riverbend
03.2019 - 10.2021
Medical Assistant/Patient Care Representative
Middlesex Health
10.2018 - 02.2018
Patient Access Representative
PeaceHealth Riverbend
06.2017 - 09.2018
ED Unit Support Aid
Mercy Medical Center
11.2014 - 03.2017
Patient Care Representative
Overlake Medial Center
09.2012 - 11.2014
Health Unit Coordinator/Certified Nursing Assistant
Swedish Medical Center
09.2011 - 09.2012
Certified Nursing Assistant
Enloe Medical Center
03.2011 - 08.2011
Associate Degree - Healthcare Management
Linn Benton Community College
Certified Associate of Project Management -
Project Management Institute
Certified Nursing Assistant -
Oroville Adult Education
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