To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Payroll Officer
None
Peebles, OH
01.2017 - 12.2018
Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Calculated payroll deductions by accurately using [Software] and processed payroll to meet preset requirements.
Men's Clothing Specialist
Dillard's
Cincinnati, OH
06.2006 - 05.2016
Prioritized helping customers over completing other routine tasks in store.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Monitored customers for signs of security concerns and escalated issues to management.
Discussed [Product or Service] with customers, outlined restrictions and educated on policies.
Customer Service Representative
Blue Flame Gas Co.
Winchester, OH
01.2000 - 01.2006
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Leveraged sales expertise to promote products and capitalized on upsell opportunities.
Answered customer telephone calls promptly to avoid on-hold wait times.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Cultivated customer loyalty, promoted repeat business and improved sales.
Offered advice and assistance to customers, paying attention to special needs or wants.