Summary
Overview
Work History
Education
Skills
Certification
Education
Skills
Timeline
Generic

Sherry Williams

Baton Rouge,LA

Summary

Demonstrates exceptional ability in policy enforcement and performance management, ensuring efficiency and safety. Skilled in GPS software and fostering strong working relationships, consistently achieving operational goals and enhancing team capabilities.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Professional Motor Coach Operator

Greyhound
Baton Rouge, LA
09.2024 - 11.2024
  • Complied with traffic regulations in order to operate vehicle safely and efficiently.
  • Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
  • Performed minor repairs on coaches as needed in order to keep them running smoothly during trips.
  • Parked vehicles at loading areas to board passengers.
  • Provided assistance with wheelchair securement devices according to manufacturer instructions.
  • Reported delays or accidents.
  • Upheld strict DOT reporting records for trips, vehicles and notable incidents.
  • Complied with local traffic regulations and safety requirements for bus operation.
  • Resolved customer complaints in a professional manner while maintaining composure under pressure.
  • Continuously monitored road conditions for potential hazards such as ice patches or debris in roadway.
  • Assisted disabled passengers when boarding and exiting the coach as needed.

Transit Bus Operator

Transdev Transportation
Baton Rouge, LA
09.2023 - 11.2023
  • Maintained clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Assisted passengers with special needs, ensuring comfortable and accessible transit experience for all riders.
  • Increased route efficiency through careful planning and coordination with dispatchers and other transit team members.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Transported customers to and from on LSU campus.
  • Reduced accidents and maintained safety by adhering to strict driving regulations and guidelines.
  • Kept accurate logs of travel time data for use in refining scheduling algorithms and improving on-time performance across all routes.
  • Maintained clean and neat shuttle for passenger comfort.
  • Provided information about routes, destinations and timelines to inform passengers.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Updated and maintained accurate trip logs and records.
  • Drove 100-passenger shuttle bus to and from terminal.

Warehouse and Shipping Supervisor/Utility Supervisor

Louisiana Fish Fry Products
Baton Rouge, LA
01.2021 - 10.2023
  • Print daily sales receipts and cross-check with computer software to ensure accuracy
  • Prepare and print shipping labels corresponding to shipping needs
  • Assemble and fill boxes and other cartons with items that need to be shipped
  • Affix proper postage to each package in preparation for shipping
  • Track inventory and report any shortages to sales team so can update website
  • Process orders based on buyer's preferred shipping system (e.g.
  • USPS, UPS, FedEx, etc.)
  • Contact carrier and schedule shipping for each package
  • Maintain clean and safe work area and update supplies as needed.
  • Supervised shipping team of 6 employees.
  • Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
  • Inspected loading operations for improvements in efficiency and safety.
  • Managed team of shipping personnel, fostering productive work environment and promoting teamwork.
  • Trained new team members on proper and safe use of tools and equipment.
  • Handled day-to-day shipping and receiving overseeing more than 1000 packages per day.
  • Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
  • Reduced equipment downtime by implementing proactive maintenance schedule for all machinery.
  • Assessed performance of individual team members, providing constructive feedback and opportunities for professional development.
  • Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.

Electrician Helper

Ardent Services LLC
Gonzales, LA
01.2023 - 05.2023
  • Pulled wire through conduits through holes in walls, floors.
  • Organized materials, tools in to maintain clean, neat work areas.
  • Helped complete system installations, digging trenches, breaking up concrete.
  • Improved workplace organization by maintaining clean hazard-free environment for all team members during projects.
  • Consistently followed safety procedures when operating power tools or handling hazardous materials, minimizing risk of injury among team members.
  • Tested electrical systems and continuity of circuits in electrical wiring, equipment fixtures using various testing devices.
  • Enhanced electrical system safety by assisting in installation, maintenance of wiring, conduits, fixtures.
  • Aided senior electricians in troubleshooting complex electrical issues using diagnostic tools such as multimeters or clamp meters.
  • Supported project completion timelines by efficiently collaborating with lead electricians to execute tasks as per schedule.
  • Contributed to safe work practices by consistently following established guidelines and protocols during electrical installations and repairs.
  • Complied with safety standards and codes per National Electrical Code.
  • Configured controllers and set up panels for 30 installations.

Warehouse Supervisor

Conn's Home Plus
Baton Rouge, LA
09.2019 - 05.2020
  • Responsible for maintaining and overseeing inventory and supplies by receiving, storing, and delivering items
  • Make sure warehouse is secure as well as supervising staff
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors
  • Handled high-volume paperwork and collaborated with HR department to resolve invoicing and shipping problems
  • Assisted upper management in day-to-day operational oversight of location operations including billing, payroll, routing/scheduling, department of transportation compliance, accounts receivable and accounts payable, recruitment and hiring of location employees
  • Reviewed order data on daily basis to verify transactions and shipping dates
  • Organized warehouse space and planned layouts to allow for maximum storage capabilities.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Handled day-to-day shipping and receiving overseeing more than 100 packages per day.

Logistics Supervisor

J W Logistics
Baton Rouge, LA
03.2017 - 05.2019
  • Created policies based on performance data analysis to reduce costs and maintain efficiency
  • Coordinated dispatching of 15 drivers to accomplish daily delivery requirements
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors
  • Handled high-volume paperwork and collaborated with HR department to resolve invoicing and shipping problems
  • Trained, scheduled and evaluated 7 employees
  • Reviewed order data on daily basis to verify transactions and shipping dates
  • Organized warehouse space and planned layouts to allow for maximum storage capabilities
  • Made sure to process orders by due date and ensured on-time delivery to customers
  • Analyzed and logged purchase orders
  • Ensured effective and timely implementation of all operational goals
  • Documented shipment receiving information in Excel
  • Led and trained 7 employees in 1 year
  • Assessed targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels
  • Handled day-to-day shipping and receiving, typically overseeing more than 1000 packages per day.
  • Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
  • Optimized storage solutions within warehouse to maximize space utilization while maintaining organization standards.

Operations / Dispatch Supervisor

Capital Area Transit System
Baton Rouge, LA
06.2014 - 06.2017
  • Effectively managed over 50 transit operators to ensure that overall productivity, quality, profitability of company was achieved and succeeded
  • Assisted upper management in day-to-day operational oversight of location operations including billing, payroll, routing/scheduling, department of transportation compliance, accounts receivable, accounts payable, recruitment, hiring of location employees.
  • Streamlined workflow processes for reduced operational costs, increased efficiency in dispatch center.
  • Conducted regular meetings with staff members to review progress towards KPI targets, identify areas for improvement, discuss best practices.

Transit Bus Operator

Capital Area Transit System
Baton Rouge, LA
10.2013 - 06.2014
  • Operated all transit department vehicles including mainline bus safely along assigned route to meet scheduled time points or specialized van to transport passengers
  • Ensured all state, federal and local safety regulations and operating procedures were followed
  • Maintained contact with dispatcher, supervisors, and other drivers by Route Match software, and two-way radio; reporting detours, incidents, and/or accidents immediately per established guidelines and procedures.
  • Maintained clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Operated with safety and skill to avoid accidents and delays.
  • Drove 100-passenger shuttle bus to and from terminal.

Lead Security Officer

Baton Rouge General Medical Center
Baton Rouge
05.2010 - 10.2012
  • Performed wide range of safety related duties in Medical Center and its satellite facilities, such as conducting hazard surveillance inspections of all departments of hospital
  • Ensured organizational wide emergency preparedness through development of programs/procedures and training to include maintaining OSHA log and reports.
  • Maintained accurate records of incidents, providing detailed reports for management review and analysis.
  • Collaborated with management to develop effective security strategies, aligning with corporate objectives and industry best practices.
  • Conducted thorough investigations into security breaches, identifying root causes and implementing corrective actions to prevent recurrence.
  • Mentored junior staff members, fostering positive work environment and promoting teamwork to achieve shared goals.
  • Managed access control systems, ensuring only authorized personnel were granted entry to restricted areas.

Correctional Officer Sergeant

Elayn Hunt Correctional Center
St. Gabrial
08.2006 - 03.2012
  • Complied with traffic regulations in order to operate vehicle safely and efficiently.
  • Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
  • Performed minor repairs on coaches as needed in order to keep them running smoothly during trips.
  • Provided assistance with wheelchair securement devices according to manufacturer instructions.
  • Reported delays or accidents.
  • Upheld strict DOT reporting records for trips, vehicles and notable incidents.
  • Complied with local traffic regulations and safety requirements for bus operation.
  • Resolved customer complaints in a professional manner while maintaining composure under pressure.
  • Inspected vehicles before and after trips, logging and reporting mechanical problems.
  • Provided route, schedule and fare information to passengers.
  • Completed semi-skilled repairs and maintenance services to maintain vehicle in good working order.
  • Followed established routes while maintaining punctuality throughout entire trip duration.

Education

No Degree - Business Administration And Management

Baton Rouge Community College
Baton Rouge, LA
08.2026

No Degree - Pharmacy Technician

MedVance Institute-Pharmacy Tech Program
Baton Rouge, LA
08.2007

No Degree - Sociology

Nicholls State University
Thibodaux, LA
05.1999

High School Diploma -

Terrebonne High School
Houma, LA
05.1996

Skills

  • Map reading
  • Ability to lift 50 pounds
  • New hire training
  • Global Positioning System (GPS) software
  • Special Needs Passengers
  • Dependable and trustworthy
  • Traffic laws and regulations
  • Overroad experience
  • DOT regulations
  • Strong working relationships
  • Public transit operations
  • Operations management
  • Policy enforcement
  • Performance management
  • Budget management
  • Inventory oversight
  • Training and mentoring

Certification

  • Forklift Certification
  • Transportation Worker Identification Credential (TWIC)
  • Passenger Endorsement
  • Driver's License
  • CDL B
  • First Aid Certification

Education

Houma, LA,Thibodaux, LA,Baton Rouge, LA,Baton Rouge, LA

Skills

Timeline

Professional Motor Coach Operator

Greyhound
09.2024 - 11.2024

Transit Bus Operator

Transdev Transportation
09.2023 - 11.2023

Electrician Helper

Ardent Services LLC
01.2023 - 05.2023

Warehouse and Shipping Supervisor/Utility Supervisor

Louisiana Fish Fry Products
01.2021 - 10.2023

Warehouse Supervisor

Conn's Home Plus
09.2019 - 05.2020

Logistics Supervisor

J W Logistics
03.2017 - 05.2019

Operations / Dispatch Supervisor

Capital Area Transit System
06.2014 - 06.2017

Transit Bus Operator

Capital Area Transit System
10.2013 - 06.2014

Lead Security Officer

Baton Rouge General Medical Center
05.2010 - 10.2012

Correctional Officer Sergeant

Elayn Hunt Correctional Center
08.2006 - 03.2012

No Degree - Business Administration And Management

Baton Rouge Community College

No Degree - Pharmacy Technician

MedVance Institute-Pharmacy Tech Program

No Degree - Sociology

Nicholls State University

High School Diploma -

Terrebonne High School

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Sherry Williams