Justin Tamplen
Mansfield,TX
Summary
Committed to upholding safety standards while delivering exceptional customer service and resolving conflicts with composure. As a Dynamic and dependable Professional Motor Coach Operator; I have extensive experience at Greyhound Coaches, excelling in route navigation and passenger safety. Recognized for maintaining an impeccable driving record and effectively managing emergencies, ensuring a seamless travel experience.
Overview
13
13
years of professional experience
Work History
Professional Motor Coach Operator
Roadrunner Charters
Hurst, TX
01.2021 - 05.2025
- Conducted pre-trip inspections of vehicles to ensure compliance with safety standards.
- Provided safe and reliable transportation for passengers to various destinations.
- Assisted disabled passengers during boarding and exiting as needed.
- Communicated schedule updates effectively with dispatch to maintain operational efficiency.
- Maintained cleanliness of motor coach interior and exterior throughout journeys.
- Resolved customer complaints professionally while adhering to service excellence standards.
- Utilized onboard GPS for efficient navigation around congested areas.
- Adhered to traffic regulations and company policies during all operations.
Professional Motor Coach Operator
Kincaid Travel & Tours
Shawnee, KS
04.2020 - 01.2022
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Maintained detailed DOT reporting records for trips, vehicles, and incidents.
- Utilized GPS navigation to select optimal routes and avoid traffic delays.
- Inspected vehicles and verified gas, oil, and water levels before departure.
- Managed passenger emergencies and disruptions effectively.
- Assisted elderly or disabled passengers with boarding, seating, and baggage handling.
- Facilitated efficient loading and unloading of passengers at designated stops.
- Operated bus professionally while adhering to local traffic regulations.
Professional Motor Coach Operator
Pardise Tours
Albuquerque, NM
01.2017 - 01.2020
- Conducted pre-trip vehicle inspections to ensure safety compliance.
- Provided safe and reliable transportation for passengers to destinations.
- Assisted passengers with boarding, luggage handling, and securement devices.
- Maintained cleanliness of motor coach interior and exterior before departures.
- Managed passenger queries while delivering route information promptly.
- Adhered to traffic regulations and company policies during operations.
- Notified supervisors of vehicle defects, damage, or traffic violations.
- Monitored road conditions for hazards, ensuring passenger safety throughout journeys.
Professional Motor Coach Operator
Greyhound Coaches
Dallas, TX
05.2016 - 01.2017
- Operated motor coach on scheduled routes, ensuring timely arrivals at destinations.
- Conducted thorough pre-trip inspections to ensure vehicle safety compliance.
- Assisted passengers with boarding, luggage handling, and securement devices for disabled individuals.
- Maintained cleanliness of motor coach interior and exterior before each trip.
- Followed safety protocols and traffic regulations during all operational activities.
- Communicated effectively with dispatch regarding schedule updates and delays.
- Resolved passenger complaints professionally while maintaining composure under pressure.
- Utilized onboard GPS systems to navigate alternate routes around congestion.
Professional Truck Driver
Swift Transportation
Phoenix, AZ
03.2012 - 04.2016
- Executed transportation of goods over long distances using heavy-duty trucks.
- Adhered strictly to safety regulations and traffic laws during all operations.
- Conducted pre-trip inspections to ensure vehicle readiness and compliance with safety standards.
- Maintained accurate logs of driving hours alongside vehicle maintenance records.
- Communicated effectively with dispatchers regarding route changes and delivery schedules.
- Loaded and secured cargo meticulously to prevent damage during transit.
- Responded promptly to emergencies, including breakdowns and traffic accidents.
- Provided exemplary customer service by addressing inquiries about delivered products.
Education
High School Diploma -
Poolville HS
Poolville, TX05-2011
Skills
- DOT reporting
- Route navigation
- Traffic regulation adherence
- Vehicle maintenance
- Passenger assistance
- Emergency management
- Problem solving
- Schedule adaptability
- Attention to detail
- Weather adaptation
- Composure under pressure
- Fuel efficiency
- Emergency procedures
- Safe driving techniques
- Route planning
- Adaptive decision making
- Defensive driving
- Wheelchair lift operation
- CDL class A license
- Surveillance awareness
- Map reading
- Passenger safety
- Inclement weather driving
- Logbook management
- Dependability and punctuality
- Team collaboration
- Safety history
- Conflict resolution
- Elderly and disabled assistance
- Patience under pressure
- Fare collection
- Clear communication skills
- Impeccable driving record
- Safety practices and compliance
References
References available upon request.
Timeline
Professional Motor Coach Operator
Roadrunner Charters
01.2021 - 05.2025
Professional Motor Coach Operator
Kincaid Travel & Tours
04.2020 - 01.2022
Professional Motor Coach Operator
Pardise Tours
01.2017 - 01.2020
Professional Motor Coach Operator
Greyhound Coaches
05.2016 - 01.2017
Professional Truck Driver
Swift Transportation
03.2012 - 04.2016
High School Diploma -
Poolville HS