De'sire Matos
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
In Store Shopper
Whole Foods Market Inc
Manhattan, NY
11.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Selected best-quality perishable items such as meat and produce.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Generalist
Medrite
Manhattan, NY
09.2023 - 09.2024
- Guest intake/registration
- Manage incoming mail
- Record patient data in the HOST (OTI) system.
- Distribute hygiene products, food, and other necessities to patients and clients.
- Signing guests in and out of the facility
- Developed strong customer relationships through attentive listening and prompt resolution of concerns.
- Kept work areas clean and neat to promote efficient operations.
- Delivered high-quality work consistently, exceeding performance objectives regularly.
- Trained new team members effectively, increasing overall team efficiency.
- Managed multiple priorities successfully, meeting tight deadlines without sacrificing quality of work.
- Perform additional responsibilities as needed.
Cashier
Western Beef
Bronx, NY
06.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Operated cash register to record transactions accurately and efficiently.
- Built relationships with customers to encourage repeat business.
Volunteer
Bronxworks
Bronx, NY
12.2018 - 05.2019
- Special activities with children (sports/arts & crafts, games)
- Helped children with homework assignments.
- Provided emotional support and comfort to children during times of distress or adjustment.
- Maintained clean and organized play area, ensuring hygienic environment for children.
- Guided students throughout the day.
- Took and followed detailed directions from others.
- Supervised children of various ages on playground and field trips.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Boosted creativity through hands-on art projects that allowed children to express themselves freely while developing fine motor skills.
Education
Associate of Science - Criminal Justice
Post University
Waterbury, CT05-2027
High School Diploma - English, Trigonometry, Physics
Hostos Lincoln Academy of Science
06.2023
Skills
- Team leadership & development
- Problem-solving
- Client relationships
- Strong work ethic
- Online order fulfillment
- E-commerce
- Customer service
- Customer assistance
- Cash handling
- Customer relations
- Merchandise restocking
- Reliable and Responsible
Timeline
In Store Shopper
Whole Foods Market Inc
11.2024 - Current
Generalist
Medrite
09.2023 - 09.2024
Cashier
Western Beef
06.2022 - 10.2023
Volunteer
Bronxworks
12.2018 - 05.2019
High School Diploma - English, Trigonometry, Physics
Hostos Lincoln Academy of Science
Associate of Science - Criminal Justice
Post University