Jachinma Onyeukwu
Dacula,GA
Summary
Hello, my name is Jachinma Onyeukwu. I am a recent graduate from Columbus State University with a degree in biology and a minor in criminal justice. I am a hardworking and passionate worker with strong organizational skills. I have a lot of experience dealing with customers and building great relationships with them.
Overview
3
3
years of professional experience
Work History
Housing Assistant
Columbus State University Residence Life
Columbus, GA
08.2020 - 12.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used coordination and planning skills to achieve results according to schedule.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Orientation Leader
Columbus State University
Columbus, GA
05.2019 - 01.2020
- Assisted with transition to college life by providing one-on-one support.
- Helped students troubleshoot and resolve issues with registration.
- Provided directions and general information to visitors regarding popular events and places of interest.
- Facilitated group activities among assigned students and promoted community bonds through engaging events.
- Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
- Sustained collaborative relationships with faculty, staff and administration.
- Coordinated and led group campus tours of up to 30 students and parents.
- Guided groups of up to 30 people on tours of 10 buildings.
Cashier
Kroger
Dacula, United States
05.2018 - 06.2019
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained cash drawer of $ 200 or more per shift.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
Bachelor of Science - Biology
Columbus State University
Columbus, GA12.2021
Skills
- Relationship Building
- Money Management Assistance
- Microsoft Office
- Customer Service
- Active Listening
- Collaboration and Teamwork
- Attention to Detail
- Verbal and Written Communication
Timeline
Housing Assistant
Columbus State University Residence Life
08.2020 - 12.2021
Orientation Leader
Columbus State University
05.2019 - 01.2020
Cashier
Kroger
05.2018 - 06.2019
Bachelor of Science - Biology
Columbus State University