Haley Isaac
Knoxville ,TN
Summary
Customer service professional experienced with inbound and outbound customer service and collections. Team player with exceptional listening and critical thinking skills. Personable personality that helps avoid call escalations.
Overview
6
6
years of professional experience
Work History
Customer Service
Vincent Fister Moving & Storage
04.2022 - Current
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and managed relationships with customers to increase customer loyalty.
- Identified and resolved discrepancies and errors in customer accounts.
- Processed customer orders and accurately handled payment transactions.
Cashier/Customer Service
Peddlers Mall
01.2020 - 04.2022
- Enter data into Google Docs and Microsoft Word
- Maintain 100s of Vendor Accounts
- Stand in for Manager in his/her absence
- Set schedules for employees
- File paperwork
- Worked at several other locations as needed
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Farm Hand
Shear Away Farm
01.2018 - 01.2019
- Assisted with the delivery of baby sheep
- Managed the feeding of the animals
- Maintained the cleanliness of the barn
- Record keeping for herd management.
- Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
Education
Diploma -
Bourbon County
Paris, KentuckySkills
- Microsoft Office (Word)
- Google Docs
- POS
- Detail and Quality Minded
- Self Driven and Team Oriented
- Accountable and Dependable
- Cashier
- Computer Literate
- Ability to Manage
- Organized
- Effective Communication Skills
- Problem-Solving
Timeline
Customer Service
Vincent Fister Moving & Storage
04.2022 - Current
Cashier/Customer Service
Peddlers Mall
01.2020 - 04.2022
Farm Hand
Shear Away Farm
01.2018 - 01.2019
Diploma -
Bourbon County
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