Judy Brooks
Irvington,NJ
Summary
Detail-oriented and reliable professional with extensive experience in delivering high-quality care and service. Strengths include fostering relationships with diverse stakeholders to achieve shared goals and evaluating internal processes related to safety and productivity to enhance overall efficiency and emergency response. Recognized for professionalism, resourcefulness, and a collaborative mindset, consistently contributing to a positive work environment and successful outcomes. Committed to continuous improvement and dedicated to providing exceptional support in every endeavor.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Customer Service /Unarmed Security Officer
Simaren Corp/Wisdom Security
03.2024 - Current
- Delivered exceptional customer support through effective communication and problem-solving skills.
- Monitored premises to ensure safety and security of property and personnel.
- Implemented access control procedures, verifying identification of visitors and employees.
- Assisted in emergency response efforts, coordinating with law enforcement and first responders.
Safety Security
Newark Public Schools
04.2021 - Current
- Collaborate with school leadership to execute school safety protocols related to fire, evacuation, and shelter-in-place
- Execute screening protocols when admitting visitors into the school building, issuing passes, & maintaining a visitor log
- Investigate & record suspicious activity within and outside of the school building, escalating concerns when necessary
- Provide security during and after school events to ensure the safety of students, staff, and visitors
Security Concierge
Building Security
09.2020 - 11.2020
- Secured premises and personnel by conducting hourly rounds and maintaining detailed logs of events
- Monitored the entrances and exits of the building to ensure accurate identification, verifying identification of visitors
- Prepared weekly reports detailing observations, information, and surveillance activities
- Report any potential safety concerns or breaches that might pose a threat to the safety of staff members
Assistant Teacher
Watch Me Grow
06.2019 - 09.2020
- Promoted social interaction between children by showing them how to share and play with one another safely
- Facilitated daily activities to promote children’s development, such as tummy time & learning (ABCs, shapes, etc.)
- Supported lead teacher in learning activities and preparation, as well as maintaining the tidiness of spaces
- Maintained clear communication with parents regarding milestones, progress, and any other important information
Front Desk Receptionist
Dr. Curtis Anon Johnson Office
02.2001 - 03.2019
- Processed referrals and proper coding and billing for new and past patients utilizing the NJIIS system for medical billing
- Entered basic patient intake information into internal systems related to height, weight, temperature
- Resolved patient concerns and questions within a single interaction by offering solutions
- Maintained the physician’s weekly calendar by scheduling appointments with intentional spacing to decrease wait time
Home Health Aide
Essex Valley
01.1993 - 01.2001
- Assisted clients in daily care activities such as dressing, bathing, eating, and taking medication
- Established a rapport with clients to support their improvement in social and interpersonal communication skills
- Equipped clients with skills to support their basic independent living skills, such as the importance of creating routines
- Coordinated the daily recreational activities for clients to allow for light exercise, fresh air, and stretching
Education
High School Diploma -
Barringer High School
Newark, NJ06-1987
Skills
- Detail and Results Oriented
- Emergency Procedures
- Report Preparation
- Conflict Resolution
- Analytic/Critical Thinker
- Customer Service
- Collaboration
- Administrative Duties
- Microsoft Office (Word)
- Protocols & Safety
- Systems Improvement
- Relationship Management
Certification
- IC3 Computer Fundamentals Course - November 2020
- NJ Security Officer Registration Act (SORA) Certified - December 2019
- Empowered CDA Training - April 2019
Timeline
Customer Service /Unarmed Security Officer
Simaren Corp/Wisdom Security
03.2024 - Current
Safety Security
Newark Public Schools
04.2021 - Current
Security Concierge
Building Security
09.2020 - 11.2020
Assistant Teacher
Watch Me Grow
06.2019 - 09.2020
Front Desk Receptionist
Dr. Curtis Anon Johnson Office
02.2001 - 03.2019
Home Health Aide
Essex Valley
01.1993 - 01.2001
High School Diploma -
Barringer High School