Samajay Williams
415 Conrad Road,NJ
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service/Unarmed Security Officer
Allied Universal Security Services
06.2023 - Current
- Assisted in maintaining a safe environment through effective surveillance techniques.
- Collaborated with team members to enhance overall security measures and effectiveness.
- Engaged with visitors and staff, providing guidance on safety procedures as needed.
- Responded quickly to incidents and assessed active situations for security concerns.
- Maintained detailed reports of daily activities, incidents, and irregularities for management review.
- Enhanced overall security awareness among staff through informative presentations on personal safety measures.
Education
Certificate - Health Unit Coordinator
Anoka Technical College
Anoka, MN12.2026
Certificate - Medical Coding Specialist
Dakota County Technical College
Rosemount, MN12.2024
Certificate - Project Management
Emory Continuing Education
Atlanta, GA11.2022
High School Diploma - undefined
Hamilton High School West
Trenton, NJ06.2018
Skills
- Computer literate in MS software applications such as Excel, Project, PowerPoint, Word, OneNote & Outlook
- Knowledgeable and proficient in medical terminology, ICD-10-CM, ICD-10-PCS, CPT, & HCPCS coding
- Able to analyze the risk, liability, and cost for projects
- Strong leadership and customer service skills Detail-oriented, accurate, receptive, and apt learner
- Superlative verbal & written communication skills
- Can read, write, and speak the Spanish language at an intermediate level
- Maintaining order
- Report writing
- Incident reporting
- Situational awareness
- Emergency response coordination
- Crowd control
Certification
Certified Professional Coder-Apprentice (AAPC): Issued on April 10th, 2025
Awards
Member of the DCTC Phi Theta Kappa Honor Society (Minn-Kota Region), Named to DCTC President’s List (Fall 2023) (4.0 GPA)
Languages
Spanish
Professional Working
Timeline
Customer Service/Unarmed Security Officer
Allied Universal Security Services
06.2023 - Current
Certificate - Medical Coding Specialist
Dakota County Technical College
Certificate - Project Management
Emory Continuing Education
High School Diploma - undefined
Hamilton High School West
Certificate - Health Unit Coordinator
Anoka Technical College