Catherine Arellano
Rosharon,TX
Summary
With positive, upbeat attitude and strong interpersonal skills, I excel in creating welcoming and efficient dental care environment. Knowledge of dental procedures and patient care, combined with proficiency in chairside assistance and radiography, ensures high-quality support for dental professionals. Focused on enhancing patient experiences and improving clinic operations through dedicated teamwork and meticulous care.
Overview
7
7
years of professional experience
Work History
Lead Registered Dental Assistant
Westpark Dental
6400 Westpark Dr. Houston, Tx 77057
01.2024 - 12.2024
- Performed dental impressions for creating accurate molds for crowns, bridges, and dentures.
- Educated patients on proper oral hygiene techniques to promote long-term dental health.
- Assisted dentists during various dental procedures, ensuring efficient workflow and patient comfort.
- Coordinated with dental lab technicians to ensure timely and accurate fabrication of dental prosthetics.
- Coordinated team schedules to maximize productivity while maintaining a positive work-life balance for staff members.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Developed strong rapport with patients, easing anxieties through clear communication about their treatments.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Improved patient satisfaction by providing efficient and accurate dental assistance during various procedures.
- Managed inventory of dental supplies, reducing costs by optimizing order frequency and amounts.
- Handled emergency situations calmly and efficiently, contributing to positive outcomes under pressure.
- Trained new dental assistants, providing guidance on best practices and ensuring high-quality patient care.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Verified patient insurance eligibility and benefits.
- Scheduled and confirmed patient appointments.
- Prepared and sterilized instruments and materials for use by dentists.
Registered Dental Assistant
Cornerstone Dentistry
Sugar Land, TX
09.2023 - 01.2024
- Maintained patient records, documenting treatments and updating medical histories.
- Assisted during dental procedures, handing instruments and materials to the dentist as needed.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
Registered Dental Assistant
Eric M Noser DDS
Houston, TX
02.2021 - 09.2023
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Greeted visitors warmly, creating positive first impression of organization.
- Utilized intraoral cameras to document patient conditions for treatment planning.
- Prepared examination rooms by setting up instruments and materials.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Lead Dental Assistant
Southern Charm Dental
Richmond,tx
08.2020 - 02.2021
- Explained treatment procedures and instructed patients on home care guidelines.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Took dental images following strict patient protection rules, applying lead aprons.
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Operated sterilization equipment to maintain hygiene and compliance standards.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Registered Dental Assistant
Victory Smiles
12586 Westheimer Rd
09.2019 - 05.2020
- Collaborated with cross-functional teams to ensure smooth execution of marketing campaigns and initiatives.
- Facilitated promotional events to increase product visibility and attract potential customers.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to orders or product information.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Registered Dental Assistant
Park West Dental
13180 Westpark Dr. Houston, Tx 77082
09.2017 - 08.2019
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Provided exceptional chairside assistance for various restorative procedures, affording dentists the ability to work more efficiently.
- Increased patient satisfaction by delivering gentle, empathetic, and thorough dental care.
- Reduced patient wait times through efficient appointment scheduling and organization of dental procedures.
- Conducted thorough dental assessments to identify potential issues early, allowing for timely intervention and treatment planning.
- Developed strong relationships with patients of all ages through consistent provision of high-quality care tailored to individual requirements.
- Prepared examination rooms with appropriate instruments, materials, and equipment before each appointment to optimize workflow efficiency within the practice.
- Staged tray for procedures by arranging dental instruments and equipment.
- Scheduled and confirmed patient appointments.
- Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
- Collaborated with dental team members to maintain a clean, safe, and compliant work environment at all times.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Managed patient billing processes for timely, accurate payments.
- Completed new patient registrations in software to create accurate and comprehensive records.
Education
Program Certificate - Dental Assistant
Academy For Dental Assistant
Houston,Tx09-2017
High School Diploma -
George Bush High School
Richmond, Tx06-2017
Skills
- Local anesthetic proficiency
- Orthodontic treatment assistance
- Periodontal therapy
- Team collaboration
- Dental radiography
- HIPAA compliance
- Dental software proficiency
- Insurance verification
- Oral surgery preparation
- Restorative dentistry
- Appointment scheduling
- Restorative procedures
- Endodontic procedure support
- Patient care management
- Four-handed procedures
- Exam room setups
- Disinfecting rooms and equipment
- Dental impressions
- Treatment room setup
- Treatment room breakdown
Languages
Spanish
Full Professional
Timeline
Lead Registered Dental Assistant
Westpark Dental
01.2024 - 12.2024
Registered Dental Assistant
Cornerstone Dentistry
09.2023 - 01.2024
Registered Dental Assistant
Eric M Noser DDS
02.2021 - 09.2023
Lead Dental Assistant
Southern Charm Dental
08.2020 - 02.2021
Registered Dental Assistant
Victory Smiles
09.2019 - 05.2020
Registered Dental Assistant
Park West Dental
09.2017 - 08.2019
Program Certificate - Dental Assistant
Academy For Dental Assistant
High School Diploma -
George Bush High School