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CHARRON OTIS
Akron,OH
Summary
Proficient Career Specialist driven to help individuals break free from unhelpful and destructive patterns to transform lives through education and employment opportunities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Career Specialist
Jobs For Ohio's Graduates
Akron, OH
10.2021 - Current
- Equipped students with job search skills to increase success chances.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
- Enhanced community outreach to bring in new candidates, highlight programs and meet targets.
- Connected with business and recruiters to build relationships and increase opportunities for students.
- Developed and deepened connections with mentees, influencing career and life choices of each potential program participant.
- Maintained case files for up to 30 young adults
- Maintained modern and technologically-savvy direction for operations.
- Kept detailed records of individual histories, scores and documents.
- Assisted clients in building successful job search strategies.
Catering and Events Manager
LaPlace Events
Akron, OH
06.2020 - Current
- Motivated staff to perform at peak efficiency and quality.
- Enhanced business productivity by training over 20 team members and servers on best practices and protocols.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Prepared and maintained drink stations throughout catering events.
- Packaged condiments for transportation to event locations.
- Executed synchronized meal service simultaneously serving multiple guests.
- Cleared dishes and glassware quickly following each course.
- Arranged linens and table settings according to seating plan and event theme.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Family Support Specialist
Akron Summit Community Action Inc
Akron, OH
09.2017 - 08.2021
- Interviewed clients to assess situations, capabilities, problems, personal options, and goals.
- Promoted community integration by providing extensive physical, emotional and social support.
- Documented data and completed accurate updates to case records.
- Interviewed numerous families to assess needs and provide informational resources.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Collaborated with community programs leaders and advocates to make resources accessible to those in need.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Used Microsoft Word and other software tools to create documents and other communications.
Assistant Childcare Director
YMCA Family Enrichment Center
Akron, OH
05.2015 - 09.2017
- Familiarized parents with center's policies, regulations, fees and curriculum.
- Recruited, selected and retained high-quality staff to reduce turnover and foster stability.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Hired and mentored well-qualified job applicants for teaching and support staff roles to boost program success.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Stayed current on codes and guidelines to maintain compliant program operations in Ohio
- Operated under licensing guidelines to protect health, safety and well-being of children.
Paraprofessional Aide
Akron Public Schools
Akron, OH
08.2015 - 06.2016
- Consistently requested by teachers based on excellent past referrals and trusted performance
- Maintained working knowledge of current students’ needs and classroom routines
- Fostered and strengthened positive relationships with students, parents, and teaching staff.
- Supervised students on field trips for safety and proper behavior in public settings.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Maintained positive attitude and affirmatively communicated with each student.
- Supported teacher in development of individual learning strategies.
Assistant Store Manager
Circle K
Akron, OH
06.2008 - 09.2014
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Office Assistant
Ohio University – School of Applied Health Sciences and Wellness
Athens, OH
09.2008 - 06.2011
- Provided clerical support, addressing routine and special requirements.
- Administered physical & digital filing systems, keeping records well-organized and retrieved student information from files and utilizing the OU SIS software system
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email or in-person to provide information.
Education
Bachelor of Science Degree - Child and Family Studies
Ohio University, College of Health Science Professions
Athens, OH12.2012
Skills
- Attention to Detail
- Relationship Development
- Critical Thinking
- Microsoft Office
- De-escalation Techniques
- Courteous with Strong Service Mindset
- Job search strategies
- Flexible and Adaptable
- Conflict Resolution
- Customer Service
- Good listening skills
- Decision Making
- Responsible
Accomplishments
- Burning Bush Church | Akron, OH CHILDREN’S MINISTRY - MEMBER’S SERVICE REPRESENTATIVE Oct 2014- Present In charge of recruitment of new children for the ministry and manage the checking in and out of 30 on Sundays
- Facilitate the coordination of fundraisers and the organization of monthly bake sales
- HOSPITALITY COMMITTEE - FRONT LINE REPRESENTATIVE Jan 2015 – Present Assist with various church events and pleasantly welcome new guests and members
- Bridging the Gap Food Pantry meal Preparation Volunteer Sep 2016- Feb 2017 Packed meals for over 800 families monthly.
Certification
Career Pathways Certificate - Early Childhood Professional Level IV May 2017- Present ,Ohio Child Care Resource and Referral Association.
Hospitality and Tourism Management Certificate April 2020 Florida Atlantic University.
Diversity, Equity and Inclusion in the Workplace Certificate June 2021 , USF Office of Corporate Training and Professional Education
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Career Specialist
Jobs For Ohio's Graduates
10.2021 - Current
Catering and Events Manager
LaPlace Events
06.2020 - Current
Family Support Specialist
Akron Summit Community Action Inc
09.2017 - 08.2021
Paraprofessional Aide
Akron Public Schools
08.2015 - 06.2016
Assistant Childcare Director
YMCA Family Enrichment Center
05.2015 - 09.2017
Office Assistant
Ohio University – School of Applied Health Sciences and Wellness
09.2008 - 06.2011
Assistant Store Manager
Circle K
06.2008 - 09.2014
Bachelor of Science Degree - Child and Family Studies
Ohio University, College of Health Science Professions
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