Cale Batman
Great Bend,KS
Summary
Dynamic Warehouse/Operations Manager at Mid America Ag Supply with a proven track record in enhancing safety protocols and customer service. Skilled in operations and logistics, I successfully coordinated inventory management and conducted safety training, ensuring compliance and efficiency. Committed to continuous improvement, I foster strong client relationships and deliver exceptional service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Warehouse/Operations Manager
Mid America Ag Supply
Great Bend, Kansas
01.2024 - Current
- Directed handling and organization of received shipments.
- Ensured timely and organized delivery of products.
- Kept workplace organized and compliant with safety standards.
- Maintain all of the vehicles and equipment for the business.
- Safety Coordinator for the business.
- Conducted regular safety training sessions.
- Analyzed safety forms and executed solutions for observed issues.
- Coordinated inventory counting, and ensuring all items were accounted for in the proper amounts.
- Operated our portable seed cleaner and scheduled customers for a timely turnaround.
- Customer Service: I delivered a lot of our products to our customers, so I speak with them regularly and make sure we are fulfilling their expectations.
Operator
Southern Star Central Gas Pipeline
Stafford, KS
10.2021 - 12.2023
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Performed inspections and routine maintenance on equipment.
- Provided on-the-job training to newly hired workers and team members.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- I worked outside in all weather conditions.
- Performed equipment tests, calibrations, and repairs to keep machines running smoothly and prevent malfunctions.
- Participated in various safety courses to ensure policy compliance.
Lot Manager
Bucklin Tractor And Implement
Great Bend, KS
08.2020 - 10.2021
- Parked vehicles in visually appealing ways to attract customer attention and increase sales.
- Maintained attractive, tidy parking lot for dealership.
- Assisted sales and service staff with moving equipment to keep operations running smoothly.
- Delivered equipment to customers, ensuring everything was field ready.
- Assisted customers with setup and questions.
- Worked within the parts department assisting with restock and loading.
- Delivered bulk oil to customers, managing paperwork, invoices, scheduling, and reorder of equipment.
- Loaded and unloaded trucks that were delivering and picking up.
Seed Salesman
Central Plains Seed Service
Great Bend, KS
05.2013 - 08.2020
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated new leads through networking and attending industry events.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Collaborated with cross-functional teams to identify and address customer needs.
- Managed the warehouse, keeping an active and organized inventory of all seed.
- Maintained all equipment used in the sale, treatment, and delivery of seed, to ensure business stayed on schedule.
- Did all billing and invoicing for the business, along with customer meetings.
- Checked over fields before, during, and after seed had been planted.
- Utilized social media to promote the business.
Education
Associate of Science - Agriculture Business Management
Barton County Community College
Great Bend05.2015
High School Diploma -
Great Bend High School
Great Bend, KS05.2013
Skills
- Customer Service
- General Housekeeping
- Maintenance and Repair
- Continuous Improvements
- Valid Driver's License
- Operations and Logistics
- Safety Protocols
- Safety Trainings
- Attention to Detail
- Hazardous Chemicals
- Inspections and Reviews
- Communications Strategies
Additional Information
Assistant Fire Chief of Seward and Radium Volunteer Fire Department for 2 years- I directly manage 10 firemen, 7 fire/rescue trucks, and 2 fire stations.
Volunteer Firefighter for 10+ years
Safety Coordinator for Mid America Ag Supply
North Seward Township- Clerk
Kid's Ag Day- Board Member
Certification
- Commercial Driver's License (Recently Completed)
- CPR Certified
- First Aid Certified
- Emergency Medical Technician (Formerly)
- Fire Fighter One Certified
- SCBA (Self-Contained Breathing Apparatus) Certified and Trained
- Forklift Certified and Trained
Affiliations
Efficiently balance my time between work (Mid America Ag Supply), operating the Family Farm with my Father, being Assistant Fire Chief for a Volunteer Department, Clerk for my local Township, and Volunteering for Kids Ag Day in Great Bend.
Timeline
Warehouse/Operations Manager
Mid America Ag Supply
01.2024 - Current
Operator
Southern Star Central Gas Pipeline
10.2021 - 12.2023
Lot Manager
Bucklin Tractor And Implement
08.2020 - 10.2021
Seed Salesman
Central Plains Seed Service
05.2013 - 08.2020
Associate of Science - Agriculture Business Management
Barton County Community College
High School Diploma -
Great Bend High School
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