Cheyenne Guisti
Amsterdam,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Benefit Administrator
Administrative Services Only, Inc.
12.2019 - Current
- Enhanced employee benefits satisfaction by streamlining enrollment process and providing personalized support.
- Reduced benefit costs for company by negotiating with vendors and implementing cost-effective plans.
- Ensured compliance with federal and state regulations by staying updated on changes and adjusting benefits accordingly.
- Improved employee understanding of benefit offerings through clear communication, informative presentations, and one-on-one consultations.
Customer Service Representative
Administrative Services Only, Inc.
12.2019 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Claim Processor
Administrative Services Only, Inc.
12.2019 - Current
- Utilized specialized software to process incoming claims, enter data and generate reports.
- Managed workload and priorities to meet claims processing meet deadlines.
- Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
Daycare Teacher
Sunshine Kids Corner
04.2013 - 12.2019
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Gathered materials and resources to prepare for lessons and activities.
- Monitored classroom to verify safe and secure environment.
- Established positive relationships with students and families.
Education
Associate of Applied Science - Networking
ITT Technical Institute
Albany, NY06.2016
Skills
- Problem Solving Abilities
- Microsoft Office Proficiency
- Health and Welfare Plans
- Claims Processing
- Customer Service Orientation
- Organizational Skills
- COBRA Administration
- HIPAA Compliance
- Life Insurance Administration
- Attention to Detail
- Enrollment Procedures
- Benefits Administration
Timeline
Benefit Administrator
Administrative Services Only, Inc.
12.2019 - Current
Customer Service Representative
Administrative Services Only, Inc.
12.2019 - Current
Claim Processor
Administrative Services Only, Inc.
12.2019 - Current
Daycare Teacher
Sunshine Kids Corner
04.2013 - 12.2019
Associate of Applied Science - Networking
ITT Technical Institute
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