Katelyn Roszak
Phoenix ,AZ
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shaved Ice Artisan
Island Vintage Shaved Ice
08.2024 - 12.2024
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cleaned and disinfected
- Handled money
Crew Member
The Beach House AZ
01.2023 - 10.2023
- Worked front counter as well as the kitchen.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Nail Technician
Acute Nails and Spa
05.2020 - 10.2022
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized tools and equipment to maintain hygiene and safety protocols.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Ensured a clean and sanitary workspace.
- Took phone calls and made customer appointments.
Hostess
The Pinetop Brewery
08.2021 - 12.2021
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science - Tourism And Recreation Management
Arizona State University
Tempe, AZ05-2027
Bachelor of Arts - Travel Industry Management
University of Hawaii At Manoa
Honolulu, HILicense - Cosmetology
Northland Pioneer College
Show Low, AZ10-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Critical thinking
- Calm under pressure
Certification
- Barbicide certification
Timeline
Shaved Ice Artisan
Island Vintage Shaved Ice
08.2024 - 12.2024
Crew Member
The Beach House AZ
01.2023 - 10.2023
Hostess
The Pinetop Brewery
08.2021 - 12.2021
Nail Technician
Acute Nails and Spa
05.2020 - 10.2022
Bachelor of Science - Tourism And Recreation Management
Arizona State University
Bachelor of Arts - Travel Industry Management
University of Hawaii At Manoa
License - Cosmetology
Northland Pioneer College
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