Whitney Keaton
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Nurse Aide
Agency ShiftMed, Clipboard, IntelyCare
, MA, CT
01.2019 - Current
- Assisted patients with daily activities such as bathing, dressing, grooming and toileting.
- Provided compassionate care to elderly and disabled patients.
- Maintained patient records including vital signs, intake and output measurements and other data.
- Monitored patient health conditions and reported changes to the nursing staff.
- Transported patients safely between locations using wheelchairs or strhers.
- Recorded food and fluid intake and output accurately throughout shift.
- Adhered to HIPAA regulations regarding confidentiality of all patient information.
Social Worker Technician
Department of Children and Family Services
Holyoke , MA
09.2022 - 04.2023
- Participated in professional development activities such as seminars, workshops, trainings.
- Attended team meetings and provided feedback on case updates and treatment recommendations.
- Advised families regarding guardianship arrangements when appropriate.
- Participated in court proceedings related to cases involving children or vulnerable adults.
- Maintained thorough case history records and wrote detailed reports.
- Developed workable solutions for recurring problems for individuals and families.
Healthcare Recruiter
Behavioral Health Network Inc
Springfield
12.2016 - 09.2017
- Analyzed employment-related data and prepared required reports
- Conducted reference and background checks on all job applicants
- Communicated the duties, compensation, benefits and working conditions to all potential candidates
- Managed all phases of recruitment, including defining hiring management needs and posting available positions
- Maintained an accurate candidate tracking system
- Recruited for various positions across multiple sites in Hamden, Hampshire and Franklin County, MA.
Lead Support Specialist
Behavioral Health Network Inc
Springfield
05.2016 - 12.2016
- Worked diligently with the clinician and Program Direct to implement activities and resources to promote independence for our individuals
- Filled shifts and assisted with staff schedules
- Assured cash counts are correct at during all scheduled shifts
- Assisted with ADLs
- Provided patients and families with emotional support
- Maintained a clean, orderly and well-stocked environment
- Administering medication following MAP guidelines
- Responsible for conducting weekly and monthly med audits
- Conducted fire alarms and van inspections
- Scheduled, attended and documented all required forms for medical appointments
- Communicated all cthrough communication logs and Care Logic.
Direct Care Professional
Center for Human Development
Springfield
10.2013 - 04.2016
- Supporting clients' activities of daily living, administering medications as needed, advocating for individuals' within various community settings, and providing opportunities to optimize their independence, rehabilitation and recovery
- Develop professional and supportive relationships with clients and provide informal counseling and guidance
- Read and recorded temperature, pulse and respiration
- Assisted with adequate nutrition and fluid intake
- Planned, prepared and served meals and snacks according to prescribed diets
- Provided transportation, assistance and companionship to clients
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming
- Assisted nurses with cleaning G-tube, J-tube, and regular catheter insertion.
Respite Worker
Mental Health Association, Inc.
Springfield
05.2008 - 02.2010
- Worked with a variety of consumers diagnosed with mental or physical who were placed in the respite program until a permanent placement became available
- Observed and documented patient status and reported patient complaints to the Supervisor
- Prepared patient rooms prior to their arrival
- Assisted with adequate nutrition and fluid intake
- Planned, prepared and served meals and snacks according to prescribed diets
- Provided transportation, assistance and companionship to clients
- Cleaned and organized patients' living quarters
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming
- Facilitated games and other activities to engage clients
- Positioned residents for comfort and to prevent skin pressure problems
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment
- Assisted with G-tube, J-tube, and regular catheter insertion.
Shift Supervisor
Gandara Mental Health Center
West Springfield
11.2017
- Participate as part of the management team in weekly administrative meetings, along with maintaining and implementing Program policies and development
- Provide direct formal supervision of direct care staff and relief staff
- Maintains the structure and milieu of the program
- Also participate in the management and planning for the Program through participation in weekly Supervisor's meeting, Staff meeting, and quarterly Shift Supervisors meetings.
Operation Associate
Baystate Medical Center
Springfield
- Works with patient and family centered care teams to insure all business functions related to processing patient information, managing documentation and organizing patient medical record
- File appropriate patient reports and other information for their records
- Facilitates communication among staff, relaying messages/information
- Facilitates bed management and patient throughput on unit
- Handles non-clinical admission for patients admitted directly to unit
- Acts as receptionist for visitors to unit
- Orients patients and families to the unit, answering routine questions.
Education
High School Diploma: College Prep -
High School of Science and Technology
Certificate: Nursing Assistant -
MCDI
Some College (No Degree) - Phlebotomy
STCC
Springfield, MASkills
- Results-oriented
- OAS
- Self Starter
- Microsoft Office
- First Net
- Kronos
- File/records maintenance
- Luceo/ Profile Search
- Customer Service
- Care Logic
- Interviewing
- Outlook
Activities
Mass Metal Academic Achiever
Certification
- MA, CT, VA Nurse Aide Certified
- First Aide Certified
- CPR
References
References available upon request.
Timeline
Social Worker Technician
Department of Children and Family Services
09.2022 - 04.2023
Certified Nurse Aide
Agency ShiftMed, Clipboard, IntelyCare
01.2019 - Current
Shift Supervisor
Gandara Mental Health Center
11.2017
Healthcare Recruiter
Behavioral Health Network Inc
12.2016 - 09.2017
Lead Support Specialist
Behavioral Health Network Inc
05.2016 - 12.2016
Direct Care Professional
Center for Human Development
10.2013 - 04.2016
Respite Worker
Mental Health Association, Inc.
05.2008 - 02.2010
Operation Associate
Baystate Medical Center
High School Diploma: College Prep -
High School of Science and Technology
Certificate: Nursing Assistant -
MCDI
Some College (No Degree) - Phlebotomy
STCC
- MA, CT, VA Nurse Aide Certified
- First Aide Certified
- CPR
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