Antoinette Smith
Las Vegas,NV
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Observational Sitter
North Vista Hospital | Las Vegas
Las Vegas, NV
06.2024 - Current
- Monitored vital signs including temperature, blood pressure, pulse rate, respiration rate, and oxygen saturation levels.
- Assisted with basic needs such as eating, dressing, bathing, and toileting.
- Emotionally supported patients, monitoring changes in behavior for potentially dangerous changes.
- Responded quickly to emergency situations involving distressed or agitated patients.
Security Officer
GardaWorld Security
Las Vegas, NV
04.2024 - Current
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Customer Service Representative
Sitel
Las Vegas, NV
01.2018 - 04.2024
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Updated system with order specifics and customer details, preferences, and billing information.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Medical Assistant
Internal Medicine Associates
Las Vegas, NV
02.2023 - 02.2024
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Documented notes during patient visits.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Measured vital signs and took medical histories to prepare patients for examination.
Education
Medical Assistant/Phlebotomy - Medical Assistant/Phlebotomy
Northwest Career College
Las Vegas, NV10-2022
High School Diploma -
Sunrise Mountain High School
Las Vegas, NV05-2017
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZSkills
- Patient privacy
- Verbal communication
- Electronic health record navigation
- Pediatric care
- Healthcare terminology
- CPR certified
- De-escalation techniques
- Patient monitoring
- Electronic surveillance
- Alarm monitoring
- Conflict de-escalation
- Call center operations
- Complaint handling
- Task prioritization
- Critical thinking
- Phlebotomy
- Patient triage
- Medical terminology proficiency
Certification
- CPR
- Phlebotomist
- Medical Assistant
Timeline
Observational Sitter
North Vista Hospital | Las Vegas
06.2024 - Current
Security Officer
GardaWorld Security
04.2024 - Current
Medical Assistant
Internal Medicine Associates
02.2023 - 02.2024
Customer Service Representative
Sitel
01.2018 - 04.2024
- CPR
- Phlebotomist
- Medical Assistant
Medical Assistant/Phlebotomy - Medical Assistant/Phlebotomy
Northwest Career College
High School Diploma -
Sunrise Mountain High School
Bachelor of Science - Nursing
Grand Canyon University
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