Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Iqlaas Osman

Kansas City,MO

Summary

Friendly and compassionate with knack for creating safe and supportive environment. Understanding of patient care standards and basic medical terminology combined with ability to monitor and report changes in patient behavior. Dedicated to providing attentive care to improve patient comfort and safety.

Developed strong observational and communication skills in healthcare setting, ensuring patient safety and comfort. Demonstrated ability to remain calm and alert, responding quickly to changes in patient behavior or condition. Seeking to transition these skills to new field where attention to detail and care for others are valued.

Professional caregiver with comprehensive experience providing attentive and compassionate care. Skilled in monitoring and ensuring patient safety, with strong focus on team collaboration and delivering reliable results. Adaptable and dependable, consistently meeting needs of patients and healthcare team. Known for empathy, effective communication, and maintaining calm demeanor in challenging situations.

An observant care professional equipped with experience in patient monitoring and safety protocols. Adept at maintaining secure and calming environment for patients while ensuring their needs are met promptly. Known for strong collaboration with healthcare teams and flexibility in dynamic situations, consistently supporting patient well-being.

Experienced with patient monitoring and safety. Utilizes keen observation and quick response to prevent incidents and ensure patient comfort. Knowledge of collaborating seamlessly with healthcare teams to adapt to changing patient needs.

Overview

4
4
years of professional experience

Work History

Observational Sitter

Towne Park
11.2023 - Current
  • Effectively managed challenging situations involving agitated patients by utilizing de-escalation techniques and seeking appropriate support from clinical team members when necessary.
  • Participated in ongoing training sessions to enhance knowledge of best practices related to observational sitting duties.
  • Demonstrated empathy and patience while interacting with patients experiencing confusion, agitation, or distress.
  • Developed strong rapport with patients through active listening skills and compassionate demeanor during challenging moments throughout their stay.
  • Increased family satisfaction by addressing concerns regarding loved ones'' well-being while under observation.
  • Assisted healthcare professionals in maintaining a safe environment for patients with cognitive or physical limitations.
  • Strengthened interdisciplinary teamwork by actively participating in collaborative discussions regarding patient care plans.
  • Improved patient safety by attentively monitoring their behavior and activities.
  • Supported patients'' well-being by engaging in conversation and offering companionship during their hospital stay.
  • Facilitated smooth transitions between shifts by thoroughly briefing incoming sitters on relevant patient information and potential risks involved in each case.

Greeter/ Receptionist

Research Medical Center
05.2023 - Current
  • Provide general administrative support, such as handling phone calls, managing emails, scheduling appointments, and maintaining office supplies
  • Greet and assist visitors, clients, and employees, ensuring a positive and professional front desk experience
  • Coordinate and manage calendars for team members, scheduling meetings, appointments, and events as needed

Sales Associate

H&M
08.2022 - 04.2023
  • Ensure merchandise and other materials are properly shelved and organized according to the Stores classification system
  • Sales- promoting and selling products and services ensuring sales target
  • Support the planning and execution of seasonal programs, workshops, and events for all age groups

Harvest Worker

Success Link
02.2021 - 12.2022
  • Distributing food and essential supplies to lower income families
  • Assisting Clients in the registration process and verifying eligibility
  • Keeping track of inventory and ensuring safe consumptions

Education

High School -

Frontier Stem High School
05.2021

No Degree - Sterile Processing

Concorde Career College
3239 Broadway Blvd, Kansas City, Mo 64111
11-2024

Skills

  • Ability to manage multiple tasks
  • Prioritize responsibilities
  • Maintain an organized workspace
  • Attention to detail
  • Handling administrative tasks
  • Data entry
  • Documentation
  • Proficient in Microsoft Office Suite
  • Proficient in using office software
  • Eager to learn new skills or experiences
  • Professionalism and ethics
  • Verbal communication
  • Patient monitoring
  • Emotional support
  • Confidentiality adherence
  • CPR certified
  • Resilience and persistence
  • Problem-solving abilities
  • Excellent communication
  • Reliability
  • Direct patient care
  • Organizational skills
  • Team collaboration
  • Active listening

Languages

Somali
Native or Bilingual

Interests

I'm passionate about starting a clothing line that blends modern styles with inclusivity, offering designs for all body types and modest clothing options My goal is to create a brand that celebrates diversity and empowers people to feel confident and comfortable in what they wear

I currently own a small photography business, and I’m passionate about capturing meaningful moments through my lens I’m working towards expanding the business to reach a broader audience and offer a wider range of creative services

Timeline

Observational Sitter

Towne Park
11.2023 - Current

Greeter/ Receptionist

Research Medical Center
05.2023 - Current

Sales Associate

H&M
08.2022 - 04.2023

Harvest Worker

Success Link
02.2021 - 12.2022

High School -

Frontier Stem High School

No Degree - Sterile Processing

Concorde Career College

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Iqlaas Osman