Michael J. Mast
Eudora,KS
Summary
Seeking a position with a solid company to utilize my problem solving, organizational and customer service skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Manager
Smithville Tile & Flooring
Smithville, MO
01.2025 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to expain sales opportunities.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Owner
Upper Echelon Contracting
Kansas City, MO
01.2022 - 12.2024
- Manage remodeling projects schedule, budget, subcontractors, client relations and quality control.
- Network and maintain relationships with clients, vendors and subcontractors.
- Project sales.
- Qualified Individual. Maintain Class B Building Contractor license, file building permits with city, maintain code compliance on job sites, perform site inspections with city inspectors.
- Field labor in trades of plumbing, electrical, HVAC, paint, drywall, tile, rough & finish carpentry.
Project Manager
The Hive
Linwood, KS
01.2017 - 12.2021
- Manage remodeling projects schedule, budget, subcontractors, client relations and quality control.
- Network and maintain relationships with clients, vendors and subcontractors.
- Project sales.
- Qualified Individual. Maintain Class B Building Contractor license, file building permits with city, maintain code compliance on job sites, perform site inspections with city inspectors.
- Field labor in trades of plumbing, electrical, HVAC, paint, drywall, tile, rough & finish carpentry.
Education
Graduate -
Tonganoxie High School
Tonganoxie01.2017
Skills
- Strong organizational skills
- Attention to detail
- Ability to manage and lead teams
- Ability to manage projects
- Ability to manage schedules
- Ability to manage crews
- Ability to manage finances
- Ability to create relationships
- Ability to maintain relationships
- Ability to grow relationships
- Ability to manage multiple tasks
- Ability to solve problems
- Exceptional written communication skills
- Exceptional oral communication skills
- Ability to maintain confidential information
Certification
Class B Building Contractor, Johnson County, KS, 01/01/24, 12/31/24, 2024-0010967
Accomplishments
- 2023, Kansas Dept. of Commerce - Under 30 Entrepreneurs
Awards
2023 Kansas Chamber of Commerce 30 Under 30 Entrepreneur
2024 Next Gen 30 Under 30 Entrepreneur
2025 Next Gen 30 Under 30 Entrepreneur Nominee (award recipients to be announced)
Timeline
Sales Manager
Smithville Tile & Flooring
01.2025 - Current
Owner
Upper Echelon Contracting
01.2022 - 12.2024
Project Manager
The Hive
01.2017 - 12.2021
Graduate -
Tonganoxie High School