William Wroten
Geismar,LA
Summary
Experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Election Technician
Louisiana Secretary Of State
02.2017 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Completed job reports and logs immediately following service calls.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Maintained quality assurance and customer satisfaction objectives.
Event Server
Parc 73
02.2015 - 05.2016
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
High School Diploma -
Louisiana Tech University
Ruston, LACoursera
Skills
- Equipment Repair
- Equipment Maintenance
- Customer Service
- System Troubleshooting
- Technical Support
Timeline
Election Technician
Louisiana Secretary Of State
02.2017 - Current
Event Server
Parc 73
02.2015 - 05.2016
High School Diploma -
Louisiana Tech University
Coursera
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