Emma Medina
Universal City,USA
Summary
Customer-focused individual with a passion for delivering exceptional service.
Strong interpersonal skills with a talent for effectively addressing concerns.
Committed to improving customer satisfaction and driving positive outcomes.
Experienced in fast-paced environments and adaptable to last-minute changes.
Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
9
9
years of professional experience
Work History
Mommin'
Rambunctious Toddler
11.2023 - Current
- We are the cook, cleaner, educator and entertainer
- In charge of ALL everyday activities
Bartender/Server/Catering/Management
Levy Restaurants at AT&T Center(Frost Bank Center)
San Antonio, USA
10.2015 - 11.2023
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
Server/Bartender/TOGO
Chili’s Bar and Grill
San Antonio, USA
09.2019 - 08.2020
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Monitored dining room for cleanliness and proper set-up at all times.
Bartender/Cocktail Server/Key Turner
Eddy’s Tavern and Grill
San Antonio, Texas
07.2018 - 10.2019
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained cleanliness of the Tavern by brushing tables, sweeping floors and organizing all seating areas.
Education
High School Diploma -
Seguin High School
Seguin, TX06.2012
Skills
- Typing Speed: 40 WPM
- Experienced with MS Office Applications
- Effective Interpersonal Communication
- Professional Phone Communication
- Rapid Learning Ability
- Flexible Adjustment Skills
- Adapt to Guidance
- Effective Team Contributor
- Independent Work Proficiency
- Proficient in Cash Handling
- Multitasking Abilities
Timeline
Mommin'
Rambunctious Toddler
11.2023 - Current
Server/Bartender/TOGO
Chili’s Bar and Grill
09.2019 - 08.2020
Bartender/Cocktail Server/Key Turner
Eddy’s Tavern and Grill
07.2018 - 10.2019
Bartender/Server/Catering/Management
Levy Restaurants at AT&T Center(Frost Bank Center)
10.2015 - 11.2023
High School Diploma -
Seguin High School
References
available upon request
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