Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Donald Kato Jr

Alsip,IL

Summary

Competent Telecommunications Technician bringing 6+ years of experience installing voice, data and other systems. Expert at equipment installation and troubleshooting. Well-organized and resourceful with superior work ethic.

Dedicated Telecom professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Reliable employee seeking a Field Engineer position. Offering excellent communication and good judgment.

Overview

15
15
years of professional experience

Work History

Senior Telecommunications Technician

Northwestern University
Evanston, IL
04.2015 - Current
  • Well-organized and remarkable ability of planning and managing, Support installation and repair of network/telecommunication systems, products and services.
  • Responds to and completes standard user network/telecommunication requests and associated documentation and reports.
  • Worked closely with network engineers and voice engineers to deliver quality service.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Coordinated installation of new users and relocations of existing users.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Take on large projects (New Construction).
  • New switch installs (Cisco & Aruba).
  • Switch troubleshooting.
  • Run fiber jumpers to map out circuit from router to switch in addition to fiber ring build for.
  • Fire alarm panels on Campus.
  • Run patch cords and configure switch/port to requested network.
  • Organized excel database of all work done.
  • Emergency phone install and troubleshooting.
  • UPS Install.
  • Configure Eaton UPS web cards with static ip address for monitoring.
  • 2-week on call for emergency repairs.
  • Strong customer service experience.

ATP Drive Test Engineer

Verveba Telecom
Boston, MA
12.2014 - 03.2015
  • Stationary test measuring DL & UL speeds, Ping, RSRP and SINR Pass or failed sites based on results in all three sectors of site Work with RF Engineers to coordinate turning on cell sites to allow for testing.
  • Performed following tests in Fargo, ND Non-CA THP Test per Sector (Stationary test) CA THP Test per Sector (Stationary test) Intra-Site Intra-Freq Handover Inter-Site Intra-Freq Handover.
  • Collaborated with team members to achieve target results.

Field Technician

Aztec Enterprises
Roanoke, VA
11.2014 - 11.2014
  • Housing Authority project - Installation of campus network at 6 housing authority locations.
  • Remove old Antennas, Omni's and housing containing switches for antennas and cameras, in addition to power supply for switches and cameras.
  • Replace old equipment with new Ubiquiti antennas and new housing for new switch and patch panel.
  • Used existing power adapter for all existing cameras.
  • Activated new antennas and camera via cat5e cables to a punch down patch panel.
  • Assembly of Antennas - assembly of Shields to cover antennas and assemble mounts for installation of Antennas.
  • Performed troubleshooting and diagnostics of malfunctioning equipment.

Retail Associate Manager

T-Mobile USA
Oak Park, IL
04.2007 - 10.2014
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
  • Upheld company customer service standards to provide customers with outstanding service and friendly environment.
  • Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
  • Help sales team meet and exceed individual and team sales goals.
  • Recognize and celebrate success in my teammates.
  • Keeping up to date with T-Mobile's evolving technology.
  • Provide sales and service on sales floor
  • Day-to-day functions (store operations).

Education

High School Diploma -

Curie High School
Chicago, IL
06.2000

Skills

  • Copper and Fiber troubleshooting
  • Copper terminations
  • Device Installation
  • Troubleshooting systems
  • Configuring equipment
  • Critical Thinking
  • Flexible and Adaptable
  • Planning and Coordination
  • Organization and Time Management
  • Self-Motivated
  • Microsoft Office

Accomplishments

  • FY20 Q4 Project Team Excellence Award— the Cisco Voice Platform Migration team.
  • The project resulted in massive system and infrastructure changes, realized cost and time savings, and made possible standardized reporting and metrics. Upgrading tens of thousands of phones and phone lines and cleaning up more than 3,000 abandoned lines along the way, the project accommodated an expanded scope to include additional achievements.
  • https://www.it.northwestern.edu/transitions/2021/project-team-award-2020.html

Timeline

Senior Telecommunications Technician

Northwestern University
04.2015 - Current

ATP Drive Test Engineer

Verveba Telecom
12.2014 - 03.2015

Field Technician

Aztec Enterprises
11.2014 - 11.2014

Retail Associate Manager

T-Mobile USA
04.2007 - 10.2014

High School Diploma -

Curie High School

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Donald Kato Jr