Professional with a diverse background serving as an, License Permit Specialist (LPS), Army Reserve career counselor and a Correctional Officer. Experience enforcing state and federal laws according to departmental policies, procedures, and regulations when issuing a driver's license. Dedicated advisor guiding military personnel through their career development process. As a Correctional Officer, I maintained security and order within correctional facilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
License Permit Specialist
Texas Department Of Public Safety Driver License Mega Center
05.2022 - Current
Enhanced permit processing efficiency by streamlining application procedures and documentation requirements.
Assisted applicants in understanding complex regulatory requirements, resulting in accurate submissions and fewer delays.
Conducted thorough reviews of permit applications for compliance with local, state, and federal regulations, ensuring public safety and environmental protection.
Provided excellent customer service to applicants during the permitting process, resulting in positive feedback and increased satisfaction ratings.
Stayed up-to-date on Texas laws and licensing requirements to complete accurate and efficient reviews.
Updated operational records or licensing information using computer terminals.
Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
Army Reserve Career Counselor
US Army Reserve
06.2022 - Current
Providing life cycle career management; interviewing and counseling Soldiers to assist with determining and achieving individual goals, desires, training opportunities, and identifying Army programs to fit the specific individual based on qualifications.
Managing reenlistment program; determining reenlistment, extension, and incentive eligibility, preparing reenlistment and extension documents, coordinating reenlistment ceremonies.
Providing appropriate retention support and assistance during all unit inactivation’s, reorganizations, or relocations.
Chief Facility Operation
Unites States Army Correctional Facility Europe
05.2021 - 02.2022
Reported building issues to the commander to reduced safety concerns
Oversaw and coached over 25 Soldiers in standard operations procedures
Evaluated facility operations and personnel for safety and health regulations compliance
Conducted inspections of facility grounds, external structure, systems, and equipment
Oversaw all aspects of equipment installation, maintenance, and repair for internal and external services
Supervised staff of 6 in day-to-day activities.
Correction and Detention Sergeant
United States Army Europe
04.2019 - 05.2021
Performed as Watch Commander for the United States ARMY Correctional Facility in Europe, responsible for the custody, control, and welfare of over 20 military prisoners on average
Performed as Squad Leader in the U.S
Army joint correctional facility in European theater, directly responsible for the health, welfare, morale, safety, and training of 13 soldiers in the military police squad
Prepared soldiers for worldwide deployment in support of contingency operations and trained and evaluated soldiers on Military Police doctrine
Created and maintained arrest files on all inmates processed through the jail
Physically restrained prisoners during prisoner altercations using leverage holds and legal force
Verified facility security by inspecting plumbing, outside areas, locks, and cells for potential hazards
Conducted physical searches of prisoners and premises searching for weapons and contraband in regulations for health and safety
Conducted physical searches of prisoners and premises searching for weapons and contraband.
Correction and Detention Officer
United States Army
01.2016 - 04.2019
Inspected worksites and crew trucks for contraband, cleanliness, and safety
Determined and assign inmates to appropriate housing, logs, records, and activity journals
Determined and assigned inmates to appropriate housing
Maintained custody and control of 40 inmates housed in a medium-security unit
Maintained custody and control of 7 inmates housed in the maximum-security unit
Supervised inmate's daily activities, including school, meals, and recreation
Delivered inmates to work sites and returned safely by following protocols
Established positive working relationships and maintained boundaries with resident offenders
Built solid relationships with staff and residents to keep the institution safe and secure.
Forklift Operator
Tramontina USA Inc.
02.2014 - 06.2015
Used strapping and bracing techniques combined with proper balancing to prevent load shifting
Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions
Communicated with floor managers to determine merchandise placement
Transported goods between warehouse locations according to shipment and storage needs
Monitored area for pedestrian and vehicular traffic while operating various types of equipment
Packed items into appropriate containers for shipment
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas
Coordinated team member movements based on current needs, avoiding safety concerns or delays
Monitored production schedule to keep proper amount of inventory on hand.
Education
Bachelor of Arts - Criminal Justice
Interamerican University of Puerto Rico
Skills
Cultural Awareness
Self-Motivated
Secret Clearance
Bilingual (English and Spanish)
Judgment and Decision-Making
Safety and Security Enforcement
Time Management and Emergency Management
Training and Mentoring
Certification
Army Career Counselor -2022
Safety Officer, U.S. ARMY-2019
Field Sanitation, U.S. ARMY 2019
Languages
Spanish
Native or Bilingual
Timeline
Army Reserve Career Counselor
US Army Reserve
06.2022 - Current
License Permit Specialist
Texas Department Of Public Safety Driver License Mega Center
05.2022 - Current
Chief Facility Operation
Unites States Army Correctional Facility Europe
05.2021 - 02.2022
Correction and Detention Sergeant
United States Army Europe
04.2019 - 05.2021
Correction and Detention Officer
United States Army
01.2016 - 04.2019
Forklift Operator
Tramontina USA Inc.
02.2014 - 06.2015
Bachelor of Arts - Criminal Justice
Interamerican University of Puerto Rico
Army Career Counselor -2022
Safety Officer, U.S. ARMY-2019
Field Sanitation, U.S. ARMY 2019
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