Overview
Work History
Education
Skills
Certification
Timeline
Generic

Scott Sharpe

Fort Smith,AR

Overview

10
10
years of professional experience
1
1
Certification

Work History

ENTERPRISE ACCOUNT MANAGER

ARCBEST
FORT SMITH, AR
01.2021 - Current
  • Collaborated with Enterprise customers to learn business operations and capitalize on upselling and cross-selling opportunities.
  • Managed 40 parent accounts to retain existing relationships and grow share of business.
  • Built and cultivated healthy pipeline of customers interested in partnering with company.

FIELD SALES ACCOUNT MANAGER

ARCBEST
Fort Smith, AR
05.2019 - 01.2021
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.

LEAD TRAINER

ARCBEST
Fort Smith, AR
05.2015 - 05.2019
  • Coordinated training for new hires to impart information about company policies, requirements and performance strategies.
  • Direct the implementation of formal classroom, virtual
    classroom and online training modules.
  • Work directly with leadership to identify training needs, present training plans, and report on training projects.

TRUCKLOAD ACCOUNT MANAGER

ARCBEST
Fort Smith, AR
06.2013 - 05.2015
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Provided primary customer support to internal and external customers.
  • Cultivated customer loyalty, promoted repeat business and improved sales.

TRUCKLOAD CARRIER COORDINATOR

ARCBEST
Fort Smith, AR
09.2012 - 06.2013
  • Working directly with Account Managers to help secure available equipment.
  • Negotiating with carriers to cover loads while maintaining profit margin.
  • Expanding and further developing ArcBest's core carrier list.

BRANCH MANAGER

BRUCE ROGERS COMPANY
Fort Smith, AR
01.2012 - 10.2012
  • Maintained scheduling for main branch to keep shifts appropriately staffed.
  • Assessed employee performance and developed improvement plans.
  • Delivered feedback to decision-makers regarding employee performance and training needs.

Education

BBA - Marketing

University of Arkansas-Fort Smith
Fort Smith, AR
2011

Skills

  • Sales
  • Networking Events
  • Negotiating
  • Logistics

Certification

Certified Transportation Broker

Certified Trainer by Training Magazine

Timeline

ENTERPRISE ACCOUNT MANAGER

ARCBEST
01.2021 - Current

FIELD SALES ACCOUNT MANAGER

ARCBEST
05.2019 - 01.2021

LEAD TRAINER

ARCBEST
05.2015 - 05.2019

TRUCKLOAD ACCOUNT MANAGER

ARCBEST
06.2013 - 05.2015

TRUCKLOAD CARRIER COORDINATOR

ARCBEST
09.2012 - 06.2013

BRANCH MANAGER

BRUCE ROGERS COMPANY
01.2012 - 10.2012

BBA - Marketing

University of Arkansas-Fort Smith
Scott Sharpe