Lily Durkee

• Operated cash register for cash, check and credit card transactions.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
• Answered questions about customer's pets and their needs and recommended useful products.
• Cared for and cleaned up after the animals in the store (mice, betta fish, gold fish and chickens)
• Cleaned the store, mopping, dusting, cleaning bathrooms and cleaning the dog wash

I performed multiple roles over the years at Carrs

• Courtesy Clerk
• Bagging groceries for customers and helping them carry the groceries out to their car if needed.
• Collected carts that were left outside and brought them inside, in all weather conditions.
• Cleaned and maintained customer and employee restrooms.
• Cleaned up spills and other messes.
• Cashier
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Monitored self-checkout systems and provided assistance or intervention where required.
• Floral Assistant
• Filled up and carried buckets of water for the flowers on display.
• Unpacked new shipments of flowers and plants, and cleaned them up for display.
• Filled balloons with helium for displays and customer orders.
• Delivered orders for customers at homes and businesses.
• Swept up debris from plants and flowers.
• Curbside Delivery Person
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Tracked substitutions and informed customers of changes.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
• Loaded and unloaded orders outside the store in the parking lot.
• Consistently met deadlines and quality goals for accuracy and timeliness.