Matthew Villa
Litchfield Park,Arizona
Summary
firm, fair and consistent, I will prove that 40 hours a week. The promise of adapt and strive with the company will go unnoticed.
Overview
4
4
years of professional experience
Work History
Correctional Officer
Arizona Department Of Corrections
04.2023 - 07.2023
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Observed behavior of residents individually and in groups.
Healthcare Assistant
Accolade Health Care
01.2021 - 05.2022
- Facilitated patient referrals to specialists and other healthcare providers.
- Evaluated patient histories, complaints, and current symptoms.
- Discussed care plans with patients and explained test results and proper use of medications.
- Scheduled and followed up on patient appointments, maximizing continuity of care.
- Liaised with healthcare teams to determine best course of action for patients.
- Recorded patient medical history, applicable test results, and vitals into medical records.
Supervisor
AmeriCold Logistics
02.2019 - 01.2021
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Education
High School Diploma -
Millennium High School
Goodyear, AZ05.2017
Skills
- Monitoring
- Law Enforcement
- File and Record Maintenance
- Corrections Housing Software
- Social Skills
- Handing skills
- Being calm under pressure
Timeline
Correctional Officer
Arizona Department Of Corrections
04.2023 - 07.2023
Healthcare Assistant
Accolade Health Care
01.2021 - 05.2022
Supervisor
AmeriCold Logistics
02.2019 - 01.2021
High School Diploma -
Millennium High School