Ethan Major
Personal Banker
Charlotte,NC
Summary
Upbeat and personable with natural ability to build rapport and offer exceptional customer service. Possesses strong financial acumen and proficiency in handling transactions, which are essential for advising clients on banking products and services. Aims to contribute to client satisfaction and financial growth through tailored solutions and dedicated support.
Overview
3
3
years of professional experience
Work History
Personal Banker II
Fifth Third Bank
06.2024 - Current
- Developed strong Consultive sales skills; Responsible for maintaining and developing customer relationships; Responsible for handling money and balancing and reconciling cash drawers; Developed strong organizational skills and the ability to work in unison with co-workers; Developed team leadership abilities; Led entire branch in loan and credit applications in first month of working.
Shift Lead Valet Attendant
SP+ Corporation
09.2021 - 05.2024
- Managed shift co-workers; Responsible to complete all necessary paperwork for the shift; Interacted with customers to explain valet rates and procedure; Provided excellent customer service to customers; Developed team, leadership, and communication skills.
Inventory and Price Analysis Intern
Authorized Commercial Equipment Services
06.2023 - 03.2024
- Developed strong Microsoft Excel skills by monitoring and managing inventory levels; Assisted customers in-store and over-the-phone to place orders and to pay invoice; Gained experience in how to create customer accounts, manage inventory levels, distribution of inventory to customer, and invoicing customer for payment; Maintained and improved inventory by analyzing statistics and determining products that sell and do not sell; Learned how to adequately price products to enhance the profitability of the company.
Tutor
The Study, University of Kentucky
08.2021 - 12.2021
- Demonstrated academic competence in Algebra; Contributed to student's learning, growth, and advancement in academic studies; Assisted students in the understanding of key concepts; Taught skills to improve academic performance; Developed the skills of coaching and how to present information effectively.
Education
University of Kentucky
Lexington, KYSkills
- JMP Pro
- Microsoft Applications
- Tableau
- Customer Satisfaction
- Branch operations
- Customer Service
- Fraud prevention
- Client Relationship Management
- Banking Policies and Procedures
- Account Maintenance
- Loan Processing
- Transaction Processing
Campusinvolvement
- Finance Society at University of Kentucky, 01/01/22, 12/01/23
- Intramural Sports, Various Sports, 08/01/20, 05/01/24
- Community Volunteer at Campus Kitchen, 08/01/20, 05/01/22
Timeline
Personal Banker II
Fifth Third Bank
06.2024 - Current
Inventory and Price Analysis Intern
Authorized Commercial Equipment Services
06.2023 - 03.2024
Shift Lead Valet Attendant
SP+ Corporation
09.2021 - 05.2024
Tutor
The Study, University of Kentucky
08.2021 - 12.2021
University of Kentucky
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