- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Blogging
- I have a passion for photography and editing photos
- Music
- Running
- Camping
- Fundraising Events
- Environmental Stewardship
- Youth Development Programs
Walter Bowman
Champaign,IL
Summary
Knowledgeable Tire Technician with good customer service skills and in-depth understanding of different vehicle systems. Experienced in completing services quickly and accurately to handle high daily workload.
Knowledgeable Creative Director with strong background in leading creative teams to produce compelling visual content. Expertise in brand development, campaign strategy, and innovative design concepts, contributing to successful project completions. Demonstrated proficiency in fostering team collaboration and driving creative excellence.
Overview
6
6
years of professional experience
Work History
Creative Director
The Safe Haven Audio-Visual
08.2024 - Current
- Elevated company reputation through consistent delivery of high-quality creative content.
- Grew formidable social media presence on Facebook and Instagram with over 10,000 monthly impressions regularly.
- Established brand ambassadorship program that utilizes creatives from our local community to broadcast their talents from The Safe Havens platform.
- Monitored industry trends to keep creative materials fresh and engaging.
- Built strong relationships with clients, leading to long-term partnerships and repeat business opportunities.
- Developed high-impact creative trailers and promotional content for company campaigns from concept to completion.
- Managed campaigns with specific focuses in order to meet customer needs and creative visions.
- Managed multiple projects simultaneously, ensuring timely completion and seamless execution.
- Developed strategic communication and marketing plans.
- Spearheaded rebranding campaign to meet and exceed quarterly sales goals.
- Formulated and monitored budgets to manage expenses and control costs.
- Streamlined creative processes for improved efficiency and team productivity.
Commercial Tire Technician
Costco
06.2023 - Current
- Enhances customer satisfaction by providing efficient tire installation and repair services.
- Reduces vehicle downtime for clients by promptly diagnosing and resolving tire-related issues
- Improves workplace safety by conducting routine 5 point equipment inspections and maintenance tasks.
- Educates customers on proper tire care and maintenance, resulting in increasing customer loyalty and repeat business.
- Provides exceptional customer service by addressing inquiries, complaints, and concerns in a timely manner.
- Ensures accurate billing information for clients by maintaining thorough records of all completed work orders.
- Performs balancing, rotation services, resulting in improved vehicle performance for clients.
- Helps maintain a high level of shop efficiency by effectively delegating tasks among team10 members as needed.
- Promoted a culture of safety within the workplace by adhering to established guidelines and reporting any potential hazards immediately.
Store Associate
Aldi USA
09.2021 - Current
- Increases customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlines store operations by organizing merchandise displays and restocking shelves promptly.
- Maintains a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assists with inventory management, ensuring accurate counts and proper storage of products.
- Collaborates with 9 team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Handles cash register operations accurately, balancing drawers at the end of each shift.
- Supports store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
Front of House Employee
Chic-Fil-A
08.2019 - 09.2021
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Assisted with menu development and updates, ensuring accurate descriptions and highlighting specials.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Worked consistent 40-50 hour weeks within the back of house and front of house to fill in for sick employees.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
Education
Some College (No Degree) - General Studies
Parkland College
Champaign, IL05-2026
High School Diploma -
Centennial High School
Champaign, IL05.2021
Skills
- Safety Procedures
- Power Tool Operation
- Attention to Detail
- Computer Literacy
- Time Management
- Quality Control
- Tire Mounting
- Deadline-Oriented
- Research and Analysis
- Customer Service Orientation
- Creative team leadership
- Strategic thinking
- Concept development
- Visual storytelling
- Social media strategy
- Advertising campaigns
- Video editing
- Marketing communications
- Brand messaging
- Content strategy
- Design leadership
- Photography direction
- Multimedia production
- Project management expertise
Education
true
Audio Production
I've been a self taught music producer for about 2 years now, I work out of my own designated studio space which I built at the beginning of 2022!!
Interests
Timeline
Creative Director
The Safe Haven Audio-Visual
08.2024 - Current
Commercial Tire Technician
Costco
06.2023 - Current
Store Associate
Aldi USA
09.2021 - Current
Front of House Employee
Chic-Fil-A
08.2019 - 09.2021
Some College (No Degree) - General Studies
Parkland College
High School Diploma -
Centennial High School
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