Enhanced flight safety by conducting thorough pre-flight inspections and addressing potential issues.
Maintained strict adherence to SOPs, ensuring consistent level of service and flight safety.
Improved on-time performance by effectively managing time-sensitive tasks during flight preparations
Certified Flight Instructor
McAir Aviation
05.2021 - 09.2021
Enhanced student pilot skills by implementing personalized training plans and progress tracking.
Consistently updated own knowledge of industry trends, regulations, and technological advancements through ongoing professional development activities.
Customer Service Representative
CRDN Of Denver
08.2016 - 05.2018
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.