Crissy Scher
Baileyton,AL
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Enthusiastic business leader with dynamic experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and developing new revenue streams. Focused on motivating staff and working with diverse personality types to drive improvements.
Overview
13
13
years of professional experience
Work History
Owner/Operator
Scher Delivery Services
Baileyton, Alabama
01.2021 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Owner/Operator
Scher Delivery Service
Baileyton, AL
06.2020 - 03.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Murphy USA
Cashier Customer Service
Arab, AL
12.2021 - 01.2022
- Monitored and maintained clean working areas and cooking surfaces.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
- Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Key Holder
Dollar General Store
Cullman, AL
07.2019 - 06.2020
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
- Managed customer needs and delegated tasks to employees for optimal coverage.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Streamlined opening and closing procedures as integral member of store staff.
- Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
- Created financial reports and documentation for review by store management staff.
- Oversaw employee scheduling, inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on.
- Scheduled employees, prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.
- Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
- Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Cashier Specialist
Save A Lot
Cullman, AL
06.2019 - 07.2019
- Helped customers complete purchases, locate items and join reward programs.
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Assisted cashier team with resolving problems and maintaining efficiency.
- Increased sales by offering advice on purchases and promoting additional products.
- Met all customer needs with engaged attention and knowledgeable service while meeting sales goals through effective promotion of [Product or Service].
Office Manager
Scher Trucking
Cleveland, TN
06.2010 - 01.2019
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Compared vendor prices and negotiated for optimal savings.
Education
High School Diploma -
Bradley County Adult Education
Cleveland Tn03.2018
Skills
- Executive Leadership
- Financial Management
- Profit and Loss Management
- Industry Expertise
- Regulatory Compliance
- Change and Growth Management
- Organizational Development
- Business Development
- Budget Planning
- Judgement and Decision Making
Timeline
Murphy USA
Cashier Customer Service
12.2021 - 01.2022
Owner/Operator
Scher Delivery Services
01.2021 - Current
Owner/Operator
Scher Delivery Service
06.2020 - 03.2022
Key Holder
Dollar General Store
07.2019 - 06.2020
Cashier Specialist
Save A Lot
06.2019 - 07.2019
Office Manager
Scher Trucking
06.2010 - 01.2019
High School Diploma -
Bradley County Adult Education