Gabriela Perez
Summary
Results-driven individual with strong communications skills, creativity and time management. Ability to handle multiple projects simultaneously with experience in retail management and customer services. Willingness to take on added responsibilities to meet team goals and focus on identifying new sales opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Store Manager
Emerson Rose
10.2023 - Current
- Led a team of retail associates to achieve sales targets, deliver outstanding customer service experiences.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and availability.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcase products affectively.
- Coordinated special events such as holiday promotions or clearance sales to drive additional business.
- Assisted in inventory management, helping maintain optimal stock levels to meet customer demands.
Caregiver
Segnik Management Services
05.2022 - 10.2023
- Transported children safely to school, therapy appointments, recreational activities while maintaining punctuality at all times.
- Provided assistance to an individual with disabilities by helping with daily living necessities and logging medications accurately as per doctors request.
- Monitored progress and provided detail reports to parents at end of day.
- Educated siblings on how to interact positively with patient, fostering inclusive family dynamics.
- Provided direct personal care and administrative services to client.
Sales Associate
Vineyard Vines
10.2021 - 05.2022
- Ensured a welcoming store atmosphere, maintained cleanliness standards and promptly addressed any customer concerns.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assistant Store Manager
Pinspiration®
01.2021 - 10.2021
- Successfully managed a team of employees to provide exceptional support during events, providing a positive work environment and efficient task completion.
- Collaborated with team members to ensure full coverage and create weekly schedules.
- Implemented daily sales transactions and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
Education
BBA - Business And Marketing
Sam Houston State University
Huntsville, TX05.2022
Skills
- Logistics
- Multitasking and Organization
- Sales expertise
- Adaptable and Flexible
- Goal-Oriented
- Strong Communication
Certification
- Certified Hootsuite Platform - Hootsuite - 2001
- Certified Social Marketing, Hootsuite - 2021
- Certified Google Ads Display - Google Careers - 2022
Timeline
Retail Store Manager
Emerson Rose
10.2023 - Current
Caregiver
Segnik Management Services
05.2022 - 10.2023
Sales Associate
Vineyard Vines
10.2021 - 05.2022
Assistant Store Manager
Pinspiration®
01.2021 - 10.2021
BBA - Business And Marketing
Sam Houston State University
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