Hi, I’m
Marilynn Sosa
Moreno Valley,CA
Summary
Experienced Medical Assistant with over 7 years in healthcare, specializing in patient care, clinical procedures, and administrative support. Highly skilled in assisting with surgical procedures, performing diagnostic tests, triaging patients, and managing medical records across various Electronic Medical Record (EMR) systems. Proven leadership abilities as a Lead Medical Assistant with excellent communication skills, patient interaction expertise, and a strong commitment to providing high-quality care. Enthusiastic and eager to learn new skills and take on greater responsibilities in a healthcare setting.
Overview
8
years of professional experience
Work History
Loma Linda University Health CareLoma Linda, CA
Medical Assistant
04.2022 - Current
Job overview
- Utilize EPIC EMR to perform CRM duties, ensuring accurate patient documentation.
- Provide excellent customer service and vital sign assessments during patient intake.
- Assist in dermatology biopsies by labeling specimens, printing requisitions, and documenting/accessioning samples.
- Set up surgery trays for Mohs, WLEs, and surgical repairs, ensuring proper sterilization and readiness.
- Perform surgery bandaging and provide post-procedure aftercare education to patients.
- Assist with various cosmetic procedures, including fillers, Botox, laser treatments, light treatments, and chemical peels.
- Maintain a sterile environment by sterilizing and packing surgical instruments.
- Perform detailed charting to ensure accurate medical records.
- Positioned patients properly during examination or treatment for comfort and safety.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Responsible for routine maintenance of autoclaves to ensure optimal performance and compliance with safety standards.
Complete COVID-19 Testing Center Rancho Cucamonga, CA
Lead Medical Assistant
11.2020 - 04.2022
Job overview
- Supervised a team of 6 employees, ensuring smooth operations and efficient testing procedures.
- Administered RT-PCR swab tests, ensuring proper sample collection and processing.
- Managed testing center operations, including opening and closing procedures.
- Verified insurance information, processed patient test results, and coordinated result distribution via email.
- Maintained accountability of testing equipment and supplies.
- Managed financial responsibilities, including counting the register drawer and processing payments.
- Provided customer service and responded to patient inquiries via phone and email.
Inland Empire Health Plan, Care ManagementRancho Cucamonga, CA
Call Center Representative
02.2020 - 10.2020
Job overview
- Provided guidance and support to healthcare providers (hospitals, doctors, clinics) regarding member eligibility, benefits, and utilization management.
- Assisted members with benefit inquiries, eligibility verification, and claims review.
- Supported utilization management and authorizations, ensuring accurate and timely processing.
- Assisted members and providers with navigating the provider portal and resolving claims-related issues.
- Delivered excellent customer service by addressing inquiries and concerns in a timely and professional manner.
The Oncology Institute of Hope and InnovationRiverside, CA
Medical Assistant
01.2017 - 02.2020
Job overview
- Monitored and recorded vital signs for oncology patients, ensuring accurate and timely assessments.
- Performed injections and documented them in patient charts, managing injection inventory and ordering supplies.
- Assisted in bone marrow biopsy procedures (outpatient), ensuring patient comfort and procedural accuracy.
- Processed blood draws and maintained knowledge of blood tests and lab requirements.
- Conducted triage calls, scheduled patient appointments, and managed patient intake processes using McKesson EMR.
- Performed front office duties, including patient check-in/check-out, scheduling, and handling high-volume phone calls.
- Managed lab processing tasks such as labeling samples, filling out requisitions, and coordinating specimen pick-ups.
Education
American Career CollegeAnaheim, CA
Medical Assistant Certification
12-2016
Cerritos High School Cerritos, CA
High School Diploma
06-2015
Skills
- Clinical Skills: Patient triage, vital signs, blood draws, injections, surgical assistance, bandaging, cosmetic procedures
- EMR Proficiency: EPIC, McKesson
- Leadership: Team supervision, training, and mentoring
- Administrative Skills: Appointment scheduling, insurance verification, patient intake, lab processing, customer service
- Certifications:CPR/First Aid Certified
Languages
Spanish
Native/ Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
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saturday
sunday
morning
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evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time offTeam Building / Company Retreats4-day work weekPaid sick leave401k matchCompany CultureTimeline
Medical Assistant
Loma Linda University Health Care
04.2022 - Current
Lead Medical Assistant
Complete COVID-19 Testing Center
11.2020 - 04.2022
Call Center Representative
Inland Empire Health Plan, Care Management
02.2020 - 10.2020
Medical Assistant
The Oncology Institute of Hope and Innovation
01.2017 - 02.2020
American Career College
Medical Assistant Certification
Cerritos High School
High School Diploma
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