Summary
Overview
Work History
Education
Skills
Timeline
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Aliyah Mora

Summary

Dynamic professional with a proven track record in leadership and customer service. Excelled in high-stress situations, enhancing guest safety and satisfaction. Skilled in effective communication and problem-solving, adept at fostering teamwork and collaboration. Achieved significant improvements in operational efficiency and customer experience.

Overview

2
2
years of professional experience

Work History

Lifeguard

California's Great America
Santa Clara, CA
05.2024 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Sales Associate

Makers Market
Santa Clara, CA
11.2023 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Coach

ATA Gymnastics
San Jose, CA
09.2022 - 05.2023
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Collaborated with coaches, students, and administrators to run high-quality program.

Education

High School Diploma -

Santa Teresa High School
San Jose, CA
05.2024

Skills

  • Strong communicator
  • Effective problem-solver
  • Leadership Qualities
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Multi-tasking strength
  • Patience and Empathy

Timeline

Lifeguard

California's Great America
05.2024 - Current

Sales Associate

Makers Market
11.2023 - 05.2024

Coach

ATA Gymnastics
09.2022 - 05.2023

High School Diploma -

Santa Teresa High School
Aliyah Mora