Summary
Overview
Work History
Education
Skills
Timeline
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Manuel Cortes

Desert Hot Springs,CA

Summary

Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents.

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Overview

9
9
years of professional experience

Work History

Towing Operator

E&C Towing
Desert Hot Springs, CA
10.2019 - Current
  • Operated with safety and skill to avoid accidents and delays 100% of the time.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Fastened chains, straps, covers and binders to secure load during transit.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Answered roadside assistance calls for tows and other vehicle support.

Teller

Wells Fargo
Sun City, CA
01.2017 - 08.2019
  • Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers.
  • Processed hundreds of customer transactions per hour while minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Maintained friendly and professional customer interactions every time.
  • Handled various accounting transactions.
  • Counted, verified and handled bank deposits and armored car transactions.

Gas Technician

M.M Service Station Maintenance
Riverside, CA
03.2013 - 01.2017
  • In charge of sales of fueling equipment for Gasoline Stations
  • Provided fast and skilled response to alarms and other emergency situations.
  • Provide Fuel dispensing equipment (fuel pump repair),POS & Forecourt Controllers,Tank monitoring / leak detection systems/repair.
  • Provide Maintenance and repair for C-Store video surveillance equipment.
  • Electrical installation and repair
  • Repairs, diagnostics, replacement of tank field components.
  • Overfill protection, repair and maintenance
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Education

Automotive Technology - Automotive Technology

Universal Technical Institute of California Inc
Rancho Cucamonga, CA
07.2013

Skills

  • Check Cashing
  • Exceptional Customer Service
  • Risk Management Evaluations
  • Spanish Speaking
  • Excellent Communication Skills
  • Sales experience
  • Teamwork and Collaboration
  • Cash Handling
  • Sales Communications
  • Quotas and Goals
  • Retail Knowledge

Timeline

Towing Operator

E&C Towing
10.2019 - Current

Teller

Wells Fargo
01.2017 - 08.2019

Gas Technician

M.M Service Station Maintenance
03.2013 - 01.2017

Automotive Technology - Automotive Technology

Universal Technical Institute of California Inc

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Manuel Cortes