NICOLE JAMES
The Bronx,NY
Summary
Adept at fostering educational environments and enhancing patient well-being, my tenure at New York City Department of Education honed my skills in behavior management and effective communication. Achievements include implementing special education support and ensuring safety in diverse settings, demonstrating a calm demeanor and a commitment to improving lives and community satisfaction.
Overview
21
21
years of professional experience
Work History
Paraprofessional
New York City Department Of Education, New York
09.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Home Health Aide
EMO Services 26 Broadway
10.2010 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
City Seasonal Aide Parks Enforcement Patrol
New York City Parks & Recreation
11.2003 - 09.2010
- Ensured timely completion of projects by prioritizing tasks based on seasonal requirements and deadlines.
- Contributed to park safety by promptly reporting hazards and vandalism incidents.
- Conducted routine inspections of park facilities, identifying maintenance needs and addressing minor repairs as necessary.
- Contributed to overall community satisfaction by consistently providing well-maintained parks that facilitated leisure activities for residents and tourists alike.
- Provided exceptional customer service to park visitors, addressing concerns and answering inquiries regarding park information.
Education
Bachelor of Arts - Liberal Arts
College of New Rochelle
Bronx New York05-2002
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Special education support
- Calm and patient demeanor
- Data collection
- Teacher support
Timeline
Paraprofessional
New York City Department Of Education, New York
09.2024 - Current
Home Health Aide
EMO Services 26 Broadway
10.2010 - Current
City Seasonal Aide Parks Enforcement Patrol
New York City Parks & Recreation
11.2003 - 09.2010
Bachelor of Arts - Liberal Arts
College of New Rochelle
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