Madison Dorman
Redding,CA
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction!
Overview
4
4
years of professional experience
Work History
Pet Care Specialist
Petsmart
04.2022 - 02.2025
- Managed daily operations for 30+ animal habitats, including feeding, watering, and cleaning to ensure proper care.
- Administered medications and provided care for sick and injured animals according to veterinarian guidelines.
- Implemented treatment protocols for contagious infections, reducing the spread of illnesses such as ringworm and URIs among animals in my care.
Merchandising Operations Specialist
Petco
07.2021 - 03.2022
- Processed daily cash transactions, ensuring accurate handling and customer service as the main cashier.
- Worked the "ship from store" position and packaged orders quickly and safely to be shipped out on time.
- Managed overstock carts and top stock to maintain full shelves, ensuring that customers could find the items they were looking for.
- Achieved a promotion to "Merchandising Operations Specialist" within one year by effectively organizing planograms and shelf resets.
Kennel Attendant
Country Aire Pet Resort
06.2021 - 08.2021
- Effectively handled dogs of varying sizes, ages, and temperaments.
- Sanitized dog and cat kennels using approved cleaning solutions, providing a safe environment for all animals.
- Quickly and neatly sanitized and organized equipment used throughout the day at the end of every shift.
- Delivered essential care for dogs and cats, including feeding, medicating, cleaning kennels, exercising, and assisting with maintenance of outdoor play areas.
Education
Phlebotomy Technician Certification - Phlebotomy
CalRegional
Redding, CA11-2022
High School Diploma -
Shasta Charter Academy
Redding, CA05-2021
Skills
- Venipuncture
- Specimen handling
- Capillary puncture
- Infection control
- Customer service
- Cleaning and sanitizing
- Animal handling expertise
- First aid and CPR knowledge
Timeline
Pet Care Specialist
Petsmart
04.2022 - 02.2025
Merchandising Operations Specialist
Petco
07.2021 - 03.2022
Kennel Attendant
Country Aire Pet Resort
06.2021 - 08.2021
Phlebotomy Technician Certification - Phlebotomy
CalRegional
High School Diploma -
Shasta Charter Academy
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