Custody supervisor supervising 2 officers per shift, organizing daily unit coverage and supporting Correctional Sergeant operations. Directs officer activity, reviews incident documentation, and reinforces compliance during inmate movement, searches, and emergency response. Builds unit discipline through consistent coaching, clear directions, and fast decisions under pressure.
Work History
Correctional Sergeant
2 Months
Florida Department Of Corrections | 08.2026 - Current
Process 5% of incident reports per week with clear documentation and timely data entry.
Monitor 120 inmates per shift during housing unit rounds and controlled movement.
Oversee daily security routines and maintain order within assigned housing areas.
Respond to inmate concerns using calm communication and firm, professional judgment.
Document shift activities, security concerns, and unit observations for supervisor review.
Support officers during searches, counts, and movement control throughout the facility.
Airport Shuttle Driver
1 Month
SP Plus Corporation | 06.2026 - 07.2026
Greeted passengers professionally and answered basic questions about pickup locations and shuttle timing.
Inspected vehicle condition before trips and reported maintenance concerns promptly to supervisors.
Assisted travelers with boarding, luggage handling, and safe entry and exit from the shuttle.
Followed airport traffic patterns and assigned routes to keep pickups organized and efficient.
Transit Bus Operator
9 Months
Broward County Transit | 09.2025 - 06.2026
Transported 500 passengers per shift between airport terminals and parking areas while following posted routes.
Completed pre-trip safety checks and reported vehicle concerns before beginning assigned routes.
Operated assigned routes with steady attention to traffic conditions, passenger safety, and service procedures.
Communicated schedule changes and service updates to riders in a calm, professional manner.
Followed transit policies and safety guidelines while responding appropriately to passenger concerns.
Transport Officer
2 Years 2 Months
Florida Department Of Corrections | 07.2023 - 09.2025
Monitored inmate housing areas and identified security concerns before they escalated.
Directed daily shift routines and kept staff aligned with facility procedures and post expectations.
Responded to incidents with calm judgment and followed established escalation procedures.
Maintained order through consistent supervision, verbal direction, and rule enforcement.
Maintained alert observation during transport stops and loading areas to reduce security risks.
Organized daily assignment materials and prepared forms needed for transport operations.
Adapted quickly to changing movement schedules while balancing escort duties and paperwork requirements.
Handled assignments reliably while maintaining professionalism, attention to detail, and consistent attendance.
Supported new staff by demonstrating transport procedures and safety expectations on shift.
Conducted secure inmate movements and verified custody procedures during transport operations.
Applied facility rules consistently while balancing supervision duties and transport responsibilities.
Communicated instructions clearly to inmates and staff to reduce confusion during routine operations.
Supported central and pod control duties by tracking movement, access, and security activity.
Documented incident details and shift activity for review by supervising staff.
Checked equipment and supplies before deployment to support safe daily operations.
Helped train new staff on transport procedures, security expectations, and post duties.
Maintained professional conduct during stressful situations and followed custody protocols consistently.
Observed inmate behavior and relayed concerns promptly to support safe facility operations.
Airport Shuttle Bus Driver
2 Months
SP Plus Parking Corporation | 05.2023 - 07.2023
Assisted passengers with boarding, luggage handling, and basic directions in a professional, courteous manner.
Performed pre-trip vehicle checks and reported maintenance concerns before service departures.
Maintained clean shuttle interiors and checked passenger areas between runs.
Followed airport traffic patterns and parking lot procedures to support orderly shuttle movement.
Package Handler
3 Months
UPS | 04.2023 - 07.2023
Sorted incoming packages by destination and placed items in the correct load areas for efficient processing.
Moved packages safely between conveyor areas, carts, and trailers while keeping work areas organized.
Checked package labels and barcodes before loading to prevent placement errors and missed deliveries.
Followed PPE Compliance procedures during loading and unloading to support a safe work environment.
Recorded package counts and shipment details accurately to support daily tracking and handoff records.
Assisted team members with fast-paced dock operations while adapting to changing package volumes.
Maintained package flow by stacking cartons securely and keeping freight organized during peak shifts.
Transit Bus Operator
18 Years 6 Months
Miami Dade Transit | 09.2004 - 03.2023
Maintained safe passenger transport by following traffic laws and observing route conditions throughout each shift.
Assisted riders with boarding, seating, and basic route questions in a courteous and professional manner.
Inspected the bus before service to check basic operating condition and report concerns promptly.
Monitored passenger behavior and addressed minor issues to support a calm and orderly ride environment.
Recorded route details and service notes accurately for daily operational tracking and follow-up.
Followed schedule changes and dispatch instructions to adapt to service needs during active shifts.
Responded to passenger concerns with patience and clear communication to maintain a respectful service experience.
Worked closely with dispatch and maintenance staff to report delays, hazards, and service disruptions.
Used sound judgment to manage traffic, weather, and passenger conditions during daily operations.
Custodian
1 Year 4 Months
Miami Dade Public Schools | 06.2003 - 10.2004
Maintained classrooms, hallways, and common areas in clean, orderly condition throughout each shift.
Inspected facilities regularly and reported maintenance issues to support timely repairs.
Followed custodial schedules and completed assigned tasks with consistent attention to detail.
Managed cleaning supplies and stocked restrooms, classrooms, and work areas as needed.
Education
High School Diploma
Homestead Senior High School | Homestead, FL | 08.2000
Skills
Maintenance and Repair
Interpersonal Communication
Critical Thinking
PPE Compliance
Data Entry
Clerical Support
Multitasking Abilities
Dependable and Responsible
Training and Development
Active Listening
Background investigations
Conflict resolution skills
Safety and security enforcement
Weapons training
Safety and security
Surveillance
Central and pod control
33-208.001 Personnel – General.
(1) Designation as Law Enforcement Officers.
(a) The following officers and employees of the Department of Corrections are designated as law enforcement officers: Secretary; Deputy Secretary; Assistant Secretary of Community Corrections; Assistant Secretary of Institutions; Deputy Assistant Secretary of Institutions; Regional Directors; Correctional Security Administrator; wardens of all institutions and community facilities; the staff of all institutions and community facilities, including road prisons, vocational centers, community correctional centers, women’s adjustment centers and probation and restitution centers, excluding clerical and secretarial employees; Community Corrections Regional Directors; Circuit Administrators, Supervisors and Officers; Inspector General; Deputy Inspector General; and Correctional Inspectors.
(b) In addition, the Secretary, Deputy Secretary, Assistant Secretary of Institutions, Regional Directors, and wardens of institutions and community facilities may temporarily designate any employee of the Department of Corrections as a law enforcement officer during the period of time that an employee assists the Department of Corrections with a situation or condition which, in the discretion of the Secretary, Deputy Secretary, Assistant Secretary of Institutions, Regional Director or warden, constitutes an emergency or could develop into an emergency.
(2) Issuance of Firearms and Other Weapons.
(a) The foregoing designation as a law enforcement officer does not empower any employee to carry a firearm or other weapon on or about his person, either concealed or unconcealed, unless it is state equipment which has been properly issued to him and he is acting within the scope or course of his official duties with the Department of Corrections.
(b) Firearms or other weapons will be issued to an employee only upon instructions of the Secretary, Deputy Secretary, Assistant Secretary of Institutions, Regional Directors, wardens, Officers-in-Charge, or Chief Correctional Officers to the Armory Officers or other designated subordinate officers in the chain of command. All employees who normally issued firearms or other weapons may be issued firearms or other weapons for training purposes or in an emergency such as escape, disturbance or riot if circumstances dictate a necessity for issuing firearms or other weapons.
(c) Firearms and other weapons shall be issued only to those employees who are engaged in weapons training or who have received training in the use of such firearms and weapons and are certified or qualified to use such firearms and weapons.
(3) Responsibility for Inmate Custody and Security. All employees of the Department of Corrections, except secretarial and clerical employees, whose duties and responsibilities involve direct contact with inmates at any time, are deemed to have the primary and essential duty and responsibility of maintaining physical custody and security of such inmates 100 percent of the time.
(4) Responsibility for Conduct of Employees, Inmates and Others.
(a) No Administrator, warden, Officer-in-Charge, Supervisor, or other employee shall knowingly permit any subordinate, inmate or other person to, nor shall he, commit any act or engage in any conduct which would violate any state statute, rule, directive or policy statement. The administration and enforcement of all such statutes, rules, directives and policy statements, except as may be otherwise provided herein, shall be a basic responsibility of all Administrators, wardens, Officers-in-Charge and Supervisors.
(b) All Administrators, wardens, Officers-in-Charge and Supervisors shall ensure that proper reports of violations and investigations thereof are maintained in inmate and employee record jackets.
(5) Conduct of Volunteers and Non-DC Employees. All rules, directives, and policy statements governing conduct of Department of Corrections employees apply to volunteers and non-DC employees, violation of which may result in immediate removal from the institution or office and future denial of access to such area by the Administrator, warden, Officer-in-Charge or Supervisor.