Accomplished Correctional Officer Sergeant offering 25 years of experience managing inmate safety and order in maximum security institutions. Focused and detail-oriented with comprehensive weapons training. Adept at remaining on high alert at all times and managing security risks. and Reliable Construction Worker offering expertise gained over 30-year career in diverse labor roles. Versed in completing physically challenging jobs and working long hours under all types of weather conditions.
Overview
31
31
years of professional experience
Work History
Correctional Sergeant
Menard Correctional Center
08.1999 - Current
Assisted in the planning and execution of large-scale facility operations including cell searches, shakedowns, and evacuation drills.
Improved staff performance by providing training and guidance on institutional policies and best practices.
Coordinated responses to critical incidents effectively ensuring minimal disruption to facility operations.
Ensured compliance with federal, state, and local regulations by staying up-to-date on changes in laws and guidelines related to corrections work.
Streamlined record-keeping processes, maintaining accurate documentation of incidents and daily activities within the facility.
Maintained order and security in correctional facility by enforcing rules, regulations, and procedures.
Established strong working relationships with external agencies such as police departments, courts, probation officers which facilitated seamless communication during inmate transfers and other processes.
Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
Contributed to creating safer environment for both staff and inmates by maintaining vigilance, reporting concerns, and addressing potential hazards promptly.
Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
Managed inmate housing assignments to maintain optimal safety levels within the institution.
Facilitated positive relationships between staff members and inmates by encouraging respectful interactions at all times.
Assisted in the development of operational plans for emergency situations, ensuring a well-prepared response team.
Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
Participated in continuous professional development opportunities to stay current on industry trends and enhance knowledge base.
Efficiently managed resources such as time, personnel, and equipment to ensure smooth operations within the correctional facility.
Handled inmate counts and searches for missing inmates.
Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
Supervised employees and performance of tasks and managed offenders.
Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Verified all prison visitors carried proper identification and had no contraband before entering institution.
Coordinated responses to emergency situations arising in different prison locations.
Completed daily work report sheets and delegated tasks to employees.
Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
Responded to emergency situations and provided first aid following facility guidelines.
Resolved issues and disputes between inmates professionally and respectfully.
Monitored and confirmed compliance with safety standards and regulations.
Conducted daily tool inventory
Conducted yearly firearms training
Farm Laborer
Lazy Q Farms
05.1994 - Current
Family owned farm that raises black angus cattle and grows 3500 acres of row crops.
Managed inventory of farming supplies, ensuring adequate stock levels were maintained for efficient operations.
Maintained accurate records of crops planted, harvested quantities, expenses incurred during the season for better decision-making and reporting purposes.
Conducted research on industry trends to identify potential improvements in farming methods or equipment usage.
Maintained optimal soil health through regular testing, fertilization, and irrigation adjustments.
Collaborated with family to develop strategies for pest control and disease prevention.
Performed routine maintenance on farm equipment, reducing downtime and repair expenses.
Increased harvest quality by conducting regular inspections and addressing any issues promptly.
Operated various farm machinery, contributing to increased productivity and timely completion of tasks.
Assisted in livestock management tasks, ensuring proper care for animals'' overall wellbeing.
Ensured animal welfare by performing routine health checks, administering vaccines when necessary, and maintaining clean living conditions.
Organized daily tasks and delegated responsibilities to maintain a smooth workflow
Improved crop yield by implementing effective planting and harvesting techniques.
Reduced labor costs for the farm by streamlining work processes and increasing efficiency.
Operated tractors and self-propelled machinery to plow and fertilize soil.
Operated farm equipment such as tractors and trucks with extreme care and precision.
Repaired farm equipment, completing both emergency, and preventive maintenance quickly and accurately.
Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
Used grease guns and oil cans to lubricate and adjust farm equipment.
Performed regular maintenance to keep farm equipment in safe working order.
Maintained and repaired fences, buildings and other farm structures as part of groundskeeping duties.
Recorded and reported crop yields, expenses and other farm-related data for management decision-making.
Trimmed and removed unwanted plant growth to improve health and yield of crops.
Kept records of expenses and revenues to help management with budgeting.
Cleared land and prepared soil for planting by tilling, grading and adding organic matter.
Inspected crops for signs of pests and disease to implement necessary control measures.
Prepared land for planting crops to sow seeds for successful harvests.
Applied nutrients to soil to enhance crop growth and development.
Handled and moved various plants and produce using tractors and wheelbarrows.
Examined livestock animals for signs of illness and injury.
Administered vaccinations to animals to prevent spread of disease.
Constructed and maintained farm buildings, fences and other structures to protect livestock.
Branded or tagged livestock with name.
Cleaned, repaired and maintained farm machinery and tools to keep resources in good working condition.
Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.
Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.
Ordered repair parts quickly to prevent delays in projects and repair work.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Disassembled defective parts to make proper repairs.
Replaced damaged, missing, or defective parts with new and refurbished components.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Inspected and tested equipment to locate worn and damaged parts.
Repaired engine and transmission components to rebuild engine and enhance vitality.
Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Calculated costs of materials and labor to prepare detailed repair estimates.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Coordinated with parts department to determine availability of necessary components.
Analyzed vehicle data using advanced diagnostic equipment.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Repaired and replaced worn and damaged components.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Enhanced weld quality by utilizing MIG welding techniques for various metal types and thicknesses.
Improved overall product durability by conducting thorough inspections of welded components and making necessary adjustments.
Achieved high-quality finishes with expert grinding and polishing skills, enhancing the appearance of final products.
Contributed to cost savings through efficient use of materials and minimizing waste during the welding process.
Adapted to changing project requirements, demonstrating flexibility in adjusting techniques or materials as needed for successful outcomes.
Supported engineering teams by providing accurate measurements and following blueprints to ensure precise alignment of welded components.
Demonstrated proficiency in operating various cutting tools such as plasma cutters or oxy-acetylene torches, contributing to the accurate preparation of materials for welding.
Increased production efficiency by maintaining welding equipment and ensuring proper calibration.
Streamlined repair processes by identifying defective welds and executing corrective measures quickly and efficiently.
Prepared surfaces for welds through scraping, scoring, and other techniques.
Inspected pieces for defects, measured, and checked with straightedges or templates for compliance with specifications.
Bolted, clamped and tack-welded parts to secure components prior to welding.
Evaluated and tested various soldering materials for accuracy.
Cleaned material surfaces to remove dirt or excess acid using chemical solutions, wire brushes and grinders.
Selected and operated shielded metal arc and gas metal arc welding equipment.
Welded various connections with high-quality final results.
Chipped away debris and thick crusts of rust, slag, and other materials to ready surfaces for welding.
Replaced faulty parts and components in soldering process.
Prepared for assembly by positioning, aligning and securing parts using tools such as jigs and vises.
Welded metal components in vertical, overhead and flat positions.
Completed projects safely by closely monitoring conditions when lighting torches and using tools.
Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
Detected faulty operation of equipment and defective materials and promptly resolved issues.
Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
Assisted in the preparation of accurate project bids by providing detailed estimates for labor, materials, and equipment costs based on historical data and industry benchmarks.
Loaded, unloaded, and moved material to and from storage and production areas.
Operated power equipment to move materials and promote job efficiency.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Measured dimensions of finished pieces for conformance to specifications.
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
Assisted with basic carpentry work such as installing wooden floors and crown molding.
Assisted with successful, time-sensitive renovations of various structures.
Helped with erecting scaffolding and ladders.
Loaded and unloaded materials and equipment onto and off construction sites.
Cleaned and maintained tools, equipment and worksites.
Installed drywall, siding and other structural components.
Mixed and poured concrete for variety of projects.
Loaded and unloaded materials onto trucks and trailers.
Worked on sites, installing roofs and other exterior components.
Managed safe and efficient use of tools and equipment on construction sites.
Inspected tools and equipment to maintain safety and efficiency.
Helped with door and window installations.
Followed instructions and safety protocols while operating machinery and equipment.
Dug trenches, backfilled holes and compacted earth to prepare for new construction.
Operated forklifts and boom lifts to complete various tasks.
Used variety of hand and power tools to complete tasks.
Assisted in digging, trenching and backfilling trenches and foundations.
Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Provided labor support to carpenters, masons and other skilled trades.
Operated heavy machinery such as mixers, pumps, and power tools to expedite the concrete pouring process.
Facilitated smooth transportation of ready-mix concrete from delivery trucks to designated areas using wheelbarrows or motorized buggies when necessary.
Achieved consistent quality control by monitoring the mixing process of cementations materials according to specified ratios and guidelines.
Increased productivity through effective teamwork while carrying out tasks like grading surfaces, setting up formwork, or placing rebar reinforcements.
Preserved the structural integrity of concrete by applying appropriate sealing or waterproofing treatments after curing.
Completed various concrete finishing tasks including screeding, edging, and floating for high-quality results.
Enhanced project efficiency by assisting in the setup and dismantling of concrete forms and frameworks.
Ensured proper curing techniques were applied to optimize concrete strength and durability over time.
Assisted in accurate measurements for concrete placement, guaranteeing precise dimensions and alignment.
Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
Set wood and other forming materials to prepare for concrete pours.
Installed rebar and molded expansion joints and edges for concrete projects.
Routinely lifted and moved items weighing up to 75 pounds.
Safely operated concrete-cutting and finishing drills, power saws and trowels to complete assigned tasks.
Operated diverse manual and power tools to cut and shape concrete to required specifications.
Assisted with installation of steel and anchor bolts to reinforce concrete.
Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
Interpreted blueprints and diagrams to determine project dimensions and requirements.
Cut, chipped, or sawed concrete to create desired shapes.
Monitored inventory of key tools and materials used at each project site to provide consistent availability.
Reviewed all project documentation and blueprints to prioritize and schedule job tasks.
Handled repairs on concrete finishing equipment, keeping tools operational.
Prepared and placed concrete to create sidewalks, driveways, or patios.
Operated equipment such as forklifts safely to efficiently complete site work.
Troweled and finished concrete to create textured or decorative surfaces.
Inspected concrete structures for complete fills, defects, or damage.
Shoveled materials such as dirt, gravel, and asphalt.
Repaired damaged items using different chemicals and tools.
Installed forms for shaping, insulating, or creating decorative effects in concrete.
Mixed cement for standard, volumetric, or pervious concrete.
Estimated materials and labor costs for concrete projects to manage project budgets.
Measured and marked areas for deploying concrete.
Improved project efficiency by accurately measuring, cutting, and laying bricks for various construction projects.
Accelerated overall job progress through active participation in the loading and unloading of materials onto and off of vehicles.
Demonstrated versatility in performing tasks such as mixing mortar or cement according to specifications for optimal performance.
Solved complex challenges on-site involving irregular or custom-shaped bricks using creative problem-solving skills.
Delivered exceptional results in masonry repair work, restoring both functionality and aesthetics to existing structures.
Ensured structural integrity of completed projects through diligent adherence to established building codes and regulations.
Minimized errors in brick alignment by regularly checking levelness using appropriate equipment during the construction process.
Maximized productivity with expert use of hand tools, power tools, and bricklaying machinery for various tasks.
Operated power vibrator to compact materials and create level bases.
Used straightedges and jointers to mold expansion joints and edges.
Applied hardening and sealing compounds to cure surface of concrete and waterproof or restore surfaces.
Followed blueprints or drawings to lay blocks and bricks in correct arrangement.
Operated drills, paving breakers, and powered abrasive saws to cut or demolish bricks and concrete.
Read and interpreted blueprints, plans, or drawings to correctly lay blocks or bricks according to job or client specifications.
Installed brick and block walls in residential, commercial and industrial settings.
Cut bricks and concrete using approved tools such as powered abrasive saws, paving breakers, drills and hand tools.
Laid brick for block walls and adhered to local codes and project restrictions.
City Worker
Village Of Cobden
06.1995 - 08.1999
Conducted inspections to ensure compliance with building codes, zoning regulations, and safety standards for construction projects.
Enhanced community safety with prompt response to emergency situations and collaboration with law enforcement agencies.
Developed strong relationships with local organizations to foster partnerships that benefit the community as a whole.
Managed inventory control processes for equipment and supplies, reducing waste and maximizing operational efficiency.
Improved city infrastructure by conducting regular maintenance and repairs of public facilities.
Implemented cost-saving measures through diligent monitoring of material usage and proper equipment maintenance.
Ensured smooth operation of public transportation systems through routine inspections, preventative maintenance, and timely repairs.
Maintained public spaces in clean and aesthetically pleasing condition, thereby improving the overall appearance of the city and promoting a positive image to visitors.
Maintained accurate records of completed tasks, enabling efficient tracking of progress and budget expenditures.
Increased citizen satisfaction by addressing concerns, providing timely updates, and implementing solutions for reported issues.
Operated basic highway maintenance and traffic equipment to sustain, repair and clean highways and right-of-ways.
Helped keep city running smoothly in winter with prompt snow and ice removal.
Completed minor repairs, preventive maintenance, refueling and pre-trip inspections on vehicles and equipment.
Maintained, repaired and installed traffic signs, route markers, and pavement markings.
Completed attractive roadside landscaping through timely mowing, weed removal and new plantings to beautify local roadways.
Safely controlled traffic in high-volume areas during roadwork projects and repairs.
Used flags to warn motorists about hazards, obstacles and workers ahead.
Patched broken pavement for safe travel by dumping, spreading and tamping asphalt.
Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
Drove transport crews, snow removers and street sweepers based on current work demands.
Removed snow, ice and debris from roadways after storms to clear major transportation routes.
Repaired signs and fences quickly to avoid accidents and mishaps.
Operated all heavy equipment properly according to employer safety specifications.
Filled potholes and smoothed out rough surfaces.
Maintained accurate records of plant operations, including daily logs, maintenance reports, and regulatory documentation.
Enhanced water treatment efficiency by optimizing plant operations and conducting routine maintenance.
Trained new employees on plant operations, safety protocols, and industry best practices to enhance team performance.
Adhered to environmental regulations by managing proper waste disposal methods and maintaining up-to-date permits.
Conducted thorough investigations into any water quality issues or equipment malfunctions, implementing corrective actions as necessary.
Improved overall water quality by monitoring key parameters, adjusting treatment processes, and managing chemical dosages.
Implemented emergency response procedures during critical events, ensuring the safety of personnel and minimizing environmental impact.
Contributed to internal audits for process improvements which led to streamlined workflows within the facility.
Ensured compliance with safety regulations by conducting regular inspections and addressing potential hazards promptly.
Increased equipment lifespan through diligent preventative maintenance and timely repairs of machinery.
Coordinated with vendors for timely delivery of supplies while maintaining an optimal inventory level.
Maximized operational efficiency through effective scheduling of personnel shifts according to workload demands.
Optimized chemical usage by conducting regular analyses and adjusting treatment protocols as needed.
Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
Adhered to EPA and OSHA regulations.
Collected water samples to test alkalinity, hardness, and residual levels.
Prepared reports and documentation related to plant operations.
Monitored SCADA system for problems and adjusted controls to maintain efficiency.
Utilized SCADA systems to monitor and control plant operations.
Operated equipment such as front-end loaders, forklifts, and slakers regularly.
Performed routine maintenance and repairs on water-treatment plant equipment to reduce downtime.
Conducted regular inspections to enforce compliance with safety and environmental regulations.
Monitored water production and tested water samples to evaluate quality and safety.
Monitored water quality and adjusted chemical dosages to meet regulatory standards.
Interpreted data to identify trends and address problems.
Used hand tools and power tools to maintain, repair and lubricate equipment.
Monitored and adjusted controls to maintain optimal water quality.
Completed laboratory testing to measure pH levels and other water quality parameters.
Optimized water levels in tanks and other systems for best flow and quality.
Operated and adjusted controls on equipment to purify and clarify water, process or dispose of sewage and generate power.
Conducted regular inspections of tanks, valves and other equipment to verify compliance with safety and cleanliness standards.
Controlled operation of variety of water treatment plant equipment, including pumps, filters and chemical feed systems.
Collaborated with other departments to address any disruptions or emergency situations promptly, ensuring minimal service interruptions.
Safeguarded public health by ensuring proper disinfection measures were consistently applied throughout the treatment process.
Optimized water pressure levels for customer satisfaction by adjusting pump operations accordingly.
Maintained accurate records for regulatory compliance by diligently documenting test results and maintenance activities.
Reduced water loss rates by promptly identifying and repairing leaks within the distribution system.
Operated valves and gates as needed for optimal flow control within the distribution network, minimizing service disruptions.
Conducted thorough investigations into customer complaints regarding water quality, pressure, or availability, implementing corrective actions when necessary.
Improved water distribution efficiency by conducting regular system inspections and identifying potential issues.
Coordinated with contractors during construction projects to minimize impact on existing water distribution services while maintaining safety standards at all times.
Maintained regulatory compliance with state and federal environmental guidelines through diligent monitoring and reporting of plant operations.
Ensured proper handling of biosolids produced from treatment processes, coordinating with disposal facilities for appropriate transportation and disposal methods.
Conducted routine laboratory tests to monitor water quality parameters, adjusting treatment processes accordingly for optimal results.
Improved plant efficiency by implementing advanced wastewater treatment processes and techniques.
Tested water samples and made adjustments to remove harmful bacteria and organism to guarantee water safety and quality of taste and smell.
Calibrated pH, DO and chlorine meters to support proper working order for daily inspections.
Prepared standards and quality control solutions using dilutions, normality, molarity and stoichiometry calculations.
Drafted reports and maintained logs on meter readings, tests, chemical and equipment usage as required by illinois.
Conducted routine sampling of drinking water and public water following standard operating procedures.
Activated pumps, valves and processing equipment to move water through treatment processes and added chemicals.
Maintained public water systems using hand tools to repair and adjust equipment and machines.
Grocery Stocker
Kroger
06.1993 - 06.1995
Expedited the receiving process of new shipment arrivals through efficient unloading, sorting, and staging tasks.
Supported a safe shopping environment by promptly addressing spills or hazards and reporting potential safety concerns to management.
Optimized the use of storage space by consolidating overstock items, creating a more organized backroom area.
Reduced out-of-stock instances through diligent monitoring of inventory levels and timely restocking efforts.
Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
Assisted in inventory management, performing regular audits to ensure accurate stock levels.
Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
Aided in loss prevention efforts by monitoring high-theft areas and reporting suspicious activity to management as needed.
Ensured accurate pricing of products through diligent label verification during stocking procedures.
Contributed to store''s overall sales goals by effectively merchandising products to attract customers'' attention.
Contributed to a positive store atmosphere by maintaining a professional and courteous demeanor while interacting with customers and coworkers.
Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Conducted daily inspections of assigned aisles to identify low-inventory items, initiating prompt restocking actions as necessary.
Participated in seasonal resets, rearranging store layouts according to planograms for improved customer navigation experiences.
Streamlined product restocking processes for increased efficiency and reduced time spent on tasks.
Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
Facilitated timely product rotation, ensuring freshness and minimizing waste.
Sustained a visually appealing store environment by adhering to company guidelines for merchandise presentation and signage placement.
Assisted customers by finding items quickly to boost store satisfaction rates.
Checked aisles for spills to complete quick clean-up.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Completed regular cycle counts and inventory audits.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Removed debris and packaging from boxes and separated for recycling or disposal.
Greeted customers and directed to requested products.
Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Blocked and faced products on displays and shelves in accordance with company policy.
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Consistently lifted materials weighing as much as [Number] pounds.
Maintained effective team member communication.
Checked for outdated and overripe grocery items and removed from inventory.
Assisted in development of trainees, providing instruction, and support to optimize readiness.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Answered customer questions and provided detailed product information.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Performed inventory control, such as counting, and stocking merchandise.
Monitored inventory levels in stockrooms and alerted management to any discrepancies.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Maintained stockroom records and generated reports for management.
Alternated goods in inventory by observing first-in and first-out approach.
Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Coordinated efficient organization, palletizing and transportation of completed packages.
Kept work areas neat, clean and free from debris.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Stocked designated items on shelves, end caps and displays.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
Marked stock with identification tags and labels to outline information such as storage locations.
Completed inventory accounts to keep records current and promote accurate ordering.
Updated pricing by changing labels and signage for short-term promotions and final clearances.
Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Monitored tasks and staff assignments to deliver projects under-budget and on-time.
Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
Picked and packed order items.
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Recorded daily activities for inventory control.
Assisted customers in locating items throughout the store efficiently, providing knowledgeable guidance on products as needed.
Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
Streamlined checkout process by accurately scanning items and applying appropriate discounts or promotions.
Handled returns or exchanges promptly; resolving issues according to store policy while maintaining professionalism.
Processed various forms of payment securely, including cash, credit cards, checks, gift cards, and coupons; ensuring accuracy in all transactions.
Removed trash, swept, and mopped floors for professional appearance.
Retrieved items for customers and verified prices.
Collected shopping carts from parking lot and returned to stand to keep lot organized.
Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Addressed customer complaints and concerns, providing mutually beneficial solutions.
Communicated with customers and staff politely and professionally to uphold store standards.
Operated cash register to accurately process and record customer payments.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Used POS system to enter orders, process payments and issue receipts.
Lifted up to 75 pounds at once and used forklift to move heavier loads.
Performed cash, card and check transactions to complete customer purchases.
Processed refunds and exchanges in accordance with company policy.
Handled cash with high accuracy and took care to check bills for fraud.