Summary
Overview
Work History
Education
Skills
Software
Timeline
Receptionist
Gaylene Granger

Gaylene Granger

Henderson,NV

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

27
27
years of professional experience
4
4
years of post-secondary education

Work History

Educator

Clark County School District
Las Vegas, United States
01.2019 - 01.2022
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Collaborated with adults and children to provide safe and educational experience.
  • Managed classroom activities, parent conferences, and lesson plans.
  • Conducted frequent inspections and basic maintenance on equipment to keep every machine in proper working order for expected student needs.
  • Monitored and assessed understanding of difficult concepts and adjusted lesson accordingly.
  • Developed and implemented engaging lesson plans to keep learner attention.
  • Exemplified positive behavior for children by assisting with learning. moving around to manage classroom and maintaining safety.
  • Differentiated instruction to meet needs of diverse learners.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.

Real Estate Salesperson

Elite Realty, Inc.
Las Vegas, NV
12.2019 - 10.2020
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Communicated with clients to understand property needs and preferences.
  • Compared recently sold area properties to determine competitive market prices.
  • Advised and informed prospective clients on current market activities and conditions.
  • Coordinated appointments to show marketed properties.
  • Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.

Real Estate Salesperson

Don Hinkel Real Estate
Las Vegas, NV
12.2018 - 12.2019
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Communicated with clients to understand property needs and preferences.
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
  • Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.

Real Estate Salesperson

Windermere Prestige Properties
Las Vegas, NV
12.2017 - 12.2019
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Communicated with clients to understand property needs and preferences.
  • Compared recently sold area properties to determine competitive market prices.
  • Compiled lists of properties that met buyers' needs and financial resources.
  • Coordinated appointments to show marketed properties.

Staffing Coordinator

All Team Staffing
Las Vegas, NV
12.2017 - 12.2018
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
  • Created qualification guidelines and requirements for individual positions to identify and measure appropriate candidates against established criteria.
  • Audited workplace, employee and management policies and procedures.
  • Shadowed employees to determine accurate description of duties and skills required for each position.
  • Interviewed, hired and mentored over 100 new personnel and oversaw all staffing operations.
  • Collaborated with manager to determine department's short and long-term hiring needs.
  • Improved office efficiency by effectively managing internal communications and correspondence.

Real Estate Sales Agent

Ebby Halliday Real Estate Inc.
Allen, TX
08.2016 - 12.2017
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
  • Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
  • Communicated with clients to understand property needs and preferences.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
  • Compared, researched and appraised properties.
  • Coordinated appointments to show marketed properties.
  • Informed home buyer of sales, construction and warranty processes.
  • Inspected properties for listing accuracy and updated posts to maintain marketing integrity.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.

Classification Specialist

Department Of Justice, Federal Bureau Of Prisons
Grand Prairie, TX
01.2007 - 01.2017
  • Delivered targeted advise on issues such as applicable employment regulations, compensation strategies and internal systems to help companies update antiquated or ineffective approaches.
  • Identified complex problems and reviewed related information to develop and evaluate options and implement solutions.
  • Analyzed, interpreted and applied civil service laws, rules and collective bargaining agreements.
  • Processed classification requests and consulted with employees, managers and appointing authorities.
  • Resolved problems, improved operations and provided exceptional service.
  • Carried out day-day-day duties accurately and efficiently.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Information Technology Specialist

Department Of Justice, Federal Bureau Of Prisons
Herlong, CA
06.2005 - 06.2006
  • Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
  • Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
  • Drafted and distributed training manuals for devices used by various employees.
  • Liaised effectively with others to promote on-going network design, reevaluation and optimization that scaled with company growth.
  • Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
  • Conducted in-depth product and issue resolution research to address customer concerns.
  • Used ticketing systems to manage and process support actions and requests.

Legal Instruments Examiner

Department Of Justice, Federal Bureau Of Prisons
Las Vegas, NV
01.1999 - 06.2005
  • Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
  • Created interrogatory documents and requests for admissions, document productions, examinations and inspections.
  • Prepared interrogatories, requests for admissions, requests for production of documents and requests for examination or inspection.
  • Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases.
  • Participated in professional development initiatives for consistent improvement and up-to-date knowledge of emerging trends and best practices.
  • Answered telephone and coordinated meetings and conferences.
  • Provided key administrative assistance to senior management.

Education

Bachelor of Science - Criminal Justice

University of Phoenix
Dallas, Texas
08.2012 - 05.2016

Skills

    Group and individual instruction

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Software

Google Suite

Microsoft Word

Timeline

Real Estate Salesperson

Elite Realty, Inc.
12.2019 - 10.2020

Educator

Clark County School District
01.2019 - 01.2022

Real Estate Salesperson

Don Hinkel Real Estate
12.2018 - 12.2019

Real Estate Salesperson

Windermere Prestige Properties
12.2017 - 12.2019

Staffing Coordinator

All Team Staffing
12.2017 - 12.2018

Real Estate Sales Agent

Ebby Halliday Real Estate Inc.
08.2016 - 12.2017

Bachelor of Science - Criminal Justice

University of Phoenix
08.2012 - 05.2016

Classification Specialist

Department Of Justice, Federal Bureau Of Prisons
01.2007 - 01.2017

Information Technology Specialist

Department Of Justice, Federal Bureau Of Prisons
06.2005 - 06.2006

Legal Instruments Examiner

Department Of Justice, Federal Bureau Of Prisons
01.1999 - 06.2005
Gaylene Granger