Keisha Velez
Chicago,Illinois
Summary
A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Vet Technician Assistant
West Wrigley Animal Hospital
Chicago, IL
08.2023 - 03.2024
- Ensured proper handling of animals when transferring them from cages to examination tables or other areas within the clinic.
- Answered phone calls from clients inquiring about their pets' health status or scheduling appointments.
- Maintained cleanliness of exam rooms between appointments; stocked shelves with necessary supplies.
- Cleaned and sterilized instruments used in medical procedures according to established protocols.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
5 below holiday retail associate
10.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Maintained a clean sales floor and straightened and faced merchandise.
Snapware house associate
01.2022 - 09.2022
- Applied effective time management techniques to meet tight deadlines
- Organized and detail-oriented with a strong work ethic
- Ability to learn quickly and adapt to new situations
- Demonstrated respect, friendliness and willingness to help wherever needed
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Breakfast hostess comfort inn
Rosemont
06.2021 - 10.2021
- Arranged coffee, tea, and other beverages for breakfast service
- Set up a breakfast bar, prepared items, and served guests
- Broke down service stations at end of breakfast service and fully cleaned items to remove buildup
- Cleaned breakfast areas of trash, spills, and dishes continuously to maintain presentation
- Replenished breakfast bar regularly to satisfy guests' food and beverage needs
- Trained a new team member in the policies of the establishment, all menu items and strategies to successfully perform every task.
Package handler, UPS supply chain
Bensenville, Illinois
04.2020 - 06.2021
- Received incoming packages and arranged delivery to correct departments and personnel
- Inspected packages for defects, damage, and improper labels before check-in and check-out
- Sorted and labeled cargo for faster identification and shipment tracking.
Package handler, Flash Global
Bensenville, Illinois
11.2019 - 03.2020
- Followed company policies and guidelines for labeling, packaging, and shipping products at warehouses
- Received incoming packages and arranged delivery to correct departments and personnel
- Managed package shipping and receiving to improve delivery times and accuracy
- Entered data and documented stock levels in company systems to complete internal inventory processes
- Sorted and labeled cargo for faster identification and shipment tracking
- Worked in different areas of warehouse floor and at dock to meet ever-changing needs.
Salad bar associate, Jewel Osco
Chicago, Illinois
05.2016 - 12.2019
- Oversaw food preparation and cooking activities to uphold safe and sanitary practices, check portion control, and assess final presentation
- Received goods from suppliers, rotated products, and maintained safe storage practices to avoid spoilage
- Enforced quality, safety and sanitation standards to keep the foodservice operation compliant
- Trained and mentored food service works to achieve maximum team quality and efficiency.
Immigration Assistant, Prospect Airport service
05.2015 - 05.2016
- Modeled excellent customer service to encourage staff to proactively assist customers and meet needs
- Organized the supporting materials
- Worked effectively and efficiently on multiple projects in a busy work environment
- Proofread legal documents
Education
Tricoci University of Beauty culture LLC
01.2018
High School Diploma -
William Howard Taft
Skills
- Animal Handling
- Patient Bathing
- Infection Control
Timeline
Vet Technician Assistant
West Wrigley Animal Hospital
08.2023 - 03.2024
5 below holiday retail associate
10.2022 - 01.2023
Snapware house associate
01.2022 - 09.2022
Breakfast hostess comfort inn
06.2021 - 10.2021
Package handler, UPS supply chain
04.2020 - 06.2021
Package handler, Flash Global
11.2019 - 03.2020
Salad bar associate, Jewel Osco
05.2016 - 12.2019
Immigration Assistant, Prospect Airport service
05.2015 - 05.2016
Tricoci University of Beauty culture LLC
High School Diploma -
William Howard Taft
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