Stefanie Kershner

• Delivered exceptional customer service by addressing concerns professionally and efficiently, promoting repeat business from satisfied clientele.
• Educated clients on travel policies and procedures, ensuring adherence to corporate guidelines and budgetary constraints.
• Set up flights, hotels, and ground transportation for individuals.
• Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
• Managed Chat GBT inquiries regarding travel questions and reservation changes.
• Worked remote from home.
• Sabre

Contracted travel agent for AmexGBT

• Set up flights, hotels, and ground transportation for individuals and groups.
• Worked remote from home.
• Sabre

• Set up flights, hotels, and ground transportation for individuals.
• Worked remote from home.
• Sabre

• Delivered exceptional customer service by addressing concerns professionally and efficiently, promoting repeat business from satisfied clientele.
• Educated clients on travel policies and procedures, ensuring adherence to corporate guidelines and budgetary constraints.
• Set up flights, hotels, and ground transportation for individuals.
• Worked remote from home.
• Sabre for Travelink clients and American Express dedicated clients. Worked and invoiced each in different Sabre accounts.

• Set up flights, hotels, and ground transportation for individuals.
• Worked remote from home.
• Sabre and Apollo at the same time for several accounts.

• Set up flights, hotels, and ground transportation for individuals.
• Worked for the Houston office on Wilcrest St. Amex Travel Headquarters in Phoenix, AZ.
• Fluor Daniel Corporation, Rio Tinto, Boart Longyear
• Sabre

• Set up flights, hotels, and ground transportation for individuals.
• Worked at One Greenway Plaza in Houston, TX.
• Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
• Baylor University, Cemex and Goodman Manufacturing.
• Amadeus, Sabre, and Apollo reservation systems.

• Set up flights, hotels, and ground transportation for individuals.
• Onsite for University of Houston Athletic Department. Negotiated contracted rates for group travel.
• Reservation floor at Woodway Office government travel.
• Onsite for Smith International
• After Hours office at Woodway
• Sabre

• Set up flights, hotels, and ground transportation for individuals.
• Arranged vacation travel for families.
• Sabre

• Set up flights, hotels, and ground transportation for individuals.
• Prepared weekly for onsite ARC report.
• Covered receptionist switchboard for breaks and lunch.
• Onsite for American Bureau of Shipping
• Sabre

• Set up flights, hotels, and ground transportation for individuals.
• Sabre

• Made reservations, answered phones, and provided customer service.