Michael Sassa
Downingtown,PA
Summary
With my previous managerial positions I feel I am a well equipped individual. I have a great aptitude for problem solving planning and coordination. I work well with other people and have great communication skills with coworkers and customers/members. I am a dedicated driven young worker who wants to work in a positive workplace culture and work at the highest performance possible.
Overview
3
3
years of professional experience
Work History
Pool Manager
West Chester Golf And Country Club
West Chester, PA
05.2021 - 08.2022
- Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
- Developed lifeguard deck rotational system to monitor pools.
- Identified and proposed repairs, annual maintenance and upgrade items to promote safe environment.
- Hired, trained and evaluated team members to meet departmental standards and goals.
- Adjusted pool chemical balance to maintain general water cleanliness.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Performed regular safety inspections of pools and equipment to reduce hazards.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
Deli Manager
Lorenzos Steaks And Hoagies
West Chester, United States
07.2018 - 08.2020
- Set schedules for other employees by planning and designating shifts and hours.
- In charge of making sure the deli operated smoothly.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Developed special promotions to increase revenues.
- Closing and opening procedures.
Education
Bachelor of Science - Mechanical Engineering
Clemson University
Clemson, SC05.2024
Skills
- Flexible and Adaptable
- Planning and Coordination
- Self-Motivated
- Critical Thinking
- Excellent Communication
- Problem-Solving
Golf
I have been golfing for a multiple years now and I have acquired many traits and learned a lot about the game that I think would allow me to be a great caddie.
Timeline
Pool Manager
West Chester Golf And Country Club
05.2021 - 08.2022
Deli Manager
Lorenzos Steaks And Hoagies
07.2018 - 08.2020
Bachelor of Science - Mechanical Engineering
Clemson University
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