Heather Hoadley
Fort Myers,FL
Summary
Energetic and dedicated professional with superb communication skills, problem-solving, and decision-making abilities. Love to learn new things and take on the next project. Seeking career advancement and a challenging work environment to continue to grow and learn. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Director of HOA
Quail West Golf & Country Club
11.2021 - Current
- Creating and managing $3.6 million budgets and $575,000 in capital projects.
- Overseeing 647 doors, 61 acres of turf and plant beds, 16 miles of paver roadways, 14 miles of sidewalks, 500 streetlights, 3 Gatehouses w/ 17 contract employees. Managing 25 employees, including 3 Managers.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established departmental performance goals and provided feedback for underperforming areas.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Worked closely with Board of Directors, HOA Committee, and Architectural Review Board.
Staff Accountant/HR Assistant/Administrative Assistant
Quail West Golf & Country Club
01.2007 - Current
- Preparing and manage budgets/capital and forecasting expenses and costs to make informed decisions.
- Collected and arranged financial information and entered details into Jonas software financial management system.
- Monitored accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
- Aided with new hire paperwork, onboarding process, and offboarding processes.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Documented human resources records and maintained confidentiality of sensitive personal information.
A/R Accountant/HR Payroll Assistant
Pelican Sound Golf and River Club
03.2005 - 01.2006
- Handled day-to-day accounting processes to drive financial accuracy.
- Balance all daily credit cards and cash, all billing on member statements.
- Took member complaints and did adjustments on their monthly statements
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping. By close of month-end process and tracking inventory.
- Assisted managing new hire paperwork, process and payroll processes for 100+ employees
- Documented human resources records and maintained confidentiality of sensitive personal information.
Legal Assistant
Law Offices of William G. Morris
05.2004 - 03.2005
- Handled office scheduling, for meetings, hearings and depositions, and made notes for deadlines, motions, and other important dates.
- Organizing Personal Injury files and acquiring medical records.
- Organized documents to manage paper and electronic filing systems of clients.
- Drafted and filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Assistant Manager
Arbor View Apartments
02.2003 - 05.2004
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies. Month end process and inventories.
- Taking complaints, walking completed apartments, planning resident parties.
- Answering phones, taking applications and showing apartments.
- Collecting and posting rent checks, security deposits, and application fees.
Education
Bachelor of Science - Accounting
Hodges University
Naples, FL06.2024
Skills
- Staff Development
- Project Management
- Contract Management
- Business Planning
- Budget Control
- Rules and Regulations
- Crew Collaboration
- Creativity and Innovation
- Legal and Regulatory Compliance
Certification
- CAM License Completion November 30, 2023
Timeline
Director of HOA
Quail West Golf & Country Club
11.2021 - Current
Staff Accountant/HR Assistant/Administrative Assistant
Quail West Golf & Country Club
01.2007 - Current
A/R Accountant/HR Payroll Assistant
Pelican Sound Golf and River Club
03.2005 - 01.2006
Legal Assistant
Law Offices of William G. Morris
05.2004 - 03.2005
Assistant Manager
Arbor View Apartments
02.2003 - 05.2004
Bachelor of Science - Accounting
Hodges University
- CAM License Completion November 30, 2023
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