Overview
Work History
Education
Skills
Timeline
Generic

Danielle Machanic

Fort Myers,FL

Overview

6
6
years of professional experience

Work History

Hourly Manager and Server

Bonefish Grill
04.2021 - 06.2025
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Peer Support Specialist

Centerstone of Florida
08.2023 - 09.2024
  • Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
  • Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
  • Transported individuals to medical appointments and support meetings whenever needed.
  • Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.

Barista Trainer

Starbucks
06.2019 - 02.2022
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Promoted additional items with beverages, increasing store sales.
  • Handled cash and processed payments accurately to avoid errors.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Responded to customer requests for products, services, and company information.

Education

Associate of Science - Social And Human Services

Florida SouthWestern State College
Fort Myers
05-2027

High School Diploma -

North Fort Myers High School
North Fort Myers
05-2019

Skills

  • Marketing

  • Workforce management

  • Time management

  • Conflict resolution

  • Punctuality and reliability

  • Quality control

  • Order fulfillment

  • Daily specials memorization

  • Hostess support

  • Order delivery practices

  • Behavioral health

  • Exemplary communication

Timeline

Peer Support Specialist

Centerstone of Florida
08.2023 - 09.2024

Hourly Manager and Server

Bonefish Grill
04.2021 - 06.2025

Barista Trainer

Starbucks
06.2019 - 02.2022

Associate of Science - Social And Human Services

Florida SouthWestern State College

High School Diploma -

North Fort Myers High School

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